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CONTENTS To see Chapters 1 to 7 click here || To see Chapters 8 to 12 click here IndexA AAA see American Automobile Association AARP see American Association of Retired Persons AASHTO see American Association of State Highway and Transportation Officials Accidents see Traffic accidents Acknowledging need for understanding of road rage syndrome (1st step for driver emotional intelligence), 135-137 Acting "As-If" (Exercise), 127-129 Adolescent drivers, 25, 256-265 accident statistics, 191-192, 194, 211 driver education need, 193 insurance costs, 211 music while driving, 259 parental involvement with teen driver, 177, 193-194 Scenario Analysis of Teen Drivers’ Unrecognized Road Rage Behavior (Table), 207 stress statistics, 212 Teenagers at Risk, 191-194 vs. older drivers, 211-212 Youth Against Road Rage (YARR) signal for civility on the road, 172 Advertising see Automobiles Advocates for Highway Safety support for electronic traffic surveillance, 249-250 Aerocar (flying automobile), 268 Affective behavior, 63; see also Emotions; Feelings, Moods Affective education, 115-116 Affective driving skills, 55, 197-198, 204 Age of Rage, Driving in the, (Chapter 1) 21-45 Aggressive behavior see also Aggressive Driving; Anger; Bullying; Road rage; Venting Aggressive Competitor, 103-105 anger as cause of, 35, 56, 57 assertive vs., 57, 237-240 biological theories, 55-56 causes, 35, 64 cultural norms, 28, 96 Darwin’s theory of human aggression, 35 Deborah Tannen’s view, 27-28 Freud’s Darwinian theory, 55 habit strength, 30 influence of television programs, 51-52 justification for, 111 levels of intensity, 111-112 Megargee’s research on causes, 30 prisoners, 30 Tavris, Carol (author of Anger: the Misunderstood Emotion) on Darwin’s theory of human aggression, 35 Aggressive driving see also Driver Education; Electronic traffic surveillance; Emotional Intelligence; Emotions; Red light running; Road rage; Self-Witnessing; Supportive driving Acting "As-If" (Exercise), 127-129 activism against, 251-253 advice for avoiding, 25-27, 39; 107-108, 225 age differences (Table), 212 Aggressive Competitor, 103-105 Are You an Aggressive Competitor? (Checklist), 104-105 Aggressive Driving Behaviors in Young and Older Drivers (Table), 212 Aggressive Thoughts and Feelings (Checklist), 65-66 anger as cause of, 52-57, 76-80 as criminal behavior, 31 assertive vs., 57, 237-240 attention from media and authorities, 21-25 beliefs, 194-195 biological theories, 55-56 blaming others, 47, 169 Calgary, Canada, 26-27 campaigns against, 220-236 Capital Beltway Update, 46-47 car types and driver types, 75, 256 causes, 48-50, 61, 69-83, 112, 246, 269 children, effect on, 151-166 Citizens Against Speeding and Aggressive Driving (CASAD), 251-252 National Road Victims Remembrance Day, 251 Citizens for Roadside Safety pro-law enforcement stance, 240 Common Driving Behaviors and the Percentage of Drivers Who Do Not Consider Them Aggressive (Table), 48 competitiveness, 47, 103-105 computer games, 50-52 costs, 221 covert vs. overt, 222 cultural roots/norms of, 27, 29-30, 48-49, 56, 152, 239-240, 269 culture of disrespect, 28-32 culture of rage, 21-24, 239-240, 253 cycle of escalation, 120, 253 Dangerous Driving Road Traffic Act of 1988 (England), 24 dealing with other drivers, 107-108 defensive driving as contributor to, 69-71 definition, 23-24, 133, 196-197, 229-231 difference between legal and popular, 48 in Arizona, Connecticut, 232 language describing observable behavior, 229-232 in Nebraska, New York State, Virginia, 232 in New Jersey, 229-230 in Washington State, 230-232 National Highway Traffic Safety Administration, 222 denial of, 46-48, 57 disrespect, culture of, 28-32 emotional intelligence, 111-132 emotional literacy, need for, 35, 313 England, 23-24 factors influencing, 56-57 federal plan to curb, 224-225, 228-229 federal technology clearinghouse on aggressive drivers, 224 Florida initiative against, 226 gender differences, 57-59 George Washington’s Rules of Civility recast for drivers, 36-38 Hawaii, 57 high-risk driver profile, 56-57 how aggressive driving turns to road rage, 145 impaired driving, 59-62 in computer games, 50-52 intelligent transportation systems, 265-268 intensity levels, 76 Jekyll and Hyde passive-aggressive personality as risk for, 56 justification for, 74, 77, 80, 99 language describing observable behavior, 229-232 law enforcement against, 25, 225-234 citizens’ reactions to, 240-243 electronic traffic surveillance, 247-250 government paternalism, 233, 234, 240-243 inter-agency coordination, 233-234 media coverage, 234 left-lane bandit, 86-88 legislation against, 196, 222, 226, 228,229-234 Canada, 222 New York State, 228 United Kingdom, 24, 222 Washington State, 230-231 male drivers, 29 measuring difficulty, 230 Mental Health and, (Chapter 2), 46-58 mental illness factors, 56 Michigan initiative against, 226 music effect while driving, 258-259 National Economic Crossroads Transportation Efficiency Act (NEXTEA) of 1997, to combat aggressive driving, 224 National Highway Traffic Safety Administration, 46-47, 221-222, 224-225, 235 Negative vs. Positive Driving, 122-123 negativity, 89-90 Nerenberg, Dr. Arnold (road rage psychotherapist) on how aggressive driving becomes road rage, 145 New Zealand, 26 overt vs. covert, 222 Percentage of Men and Women Self-Reporting Aggressive Driving Behavior (Table), 58 Philadelphia, 24-25, police initiatives, 225-229 "polite" rule enforcer at risk for aggressive driving, 56 protecting yourself from, 39 psychology of, 47-48 Quality Driving Circles, 200-203 Recognizing Aggression on the Road (Exercise for children), 158-160 recovery from, Three-Step Program for, 57, 133-150 resistance to change, 57, 144-148, 185, 257 retaliation/revenge against, 64, 78, 88, 89, 98 risky driving, 47 rushing, 100-103 Secretary of Transportation’s highest priority, 228 scofflaw, 105-106 shift to supportive driving, 38 "Smooth Operator" program to combat, 229 socioenvironmental factors, 56 speeding see Speed Limits/Speeding staring as threat, 145-146 statistics, 221-222, 228 stop signs as contributor to, 246 Technology clearinghouse for law enforcement to manage aggressive driving, 225 television programs, 48-50, 216-219 John Larson’s view, 49-50 Three Step Program for recovery, 57, 133-150 Type A personality, 56-57 U.S. Consular Information Web page advice on aggressive driving overseas, 25- 27 War Against, (Chapter 10), 220-271 Washington, D.C. patterns, 46-48 Witnessing Your Aggressive Driving (Checklist), 140-143 world phenomenon, 25-27 Aggressive Driving and the Law symposium, Washington, D.C., 228 Aging see also Older drivers driving impairment, 59-62 Air rage, 32 Alcohol breath analyzers, 230 driving impairment, 59-62 Aloha spirit in Hawaii, 168, 173, 212 American Association of Retired Persons opposition to licensing restrictions for older drivers, 211 refresher courses for older drivers, 211 American Association of State Highway and Transportation Officials (AASHTO) plan to curb aggressive driving, 224-225 American Automobile Association AAA Foundation for Traffic Safety aggressive-driving seminars with Dr. John Larson, 195 car phone use research, 261 Connecticut chapters’ aggressive- driving seminars with Dr. John Larson, 195 deaths due to driver disputes, 22-23 Driver-ZED (adolescent driver education program), 194-196 Mike Johnson (spokesperson) view on Carmageddon video game, 51 Novice Driver Education Model Curriculum Outline, 195 older vs. younger drivers (Table), 212 refresher course for older drivers, 211 American Driver and Traffic Safety Education Association driver education statistics, 193 handbook, 70 American Heart Association fight-or-flight response link to heart and coronary artery damage, 61 Anatomy of an Epic Road Rage Tragedy, 120-122 Anger see also Anger management; Emotions; Stress; Venting and aggression, 35 and driving, 52-57 as biological instinct, 55-56 causes and effects, 35-36, 80-81, 113 choice, 35-36 control of, 34-36 Daniel Goleman’s view, 35, 112-113 Deborah Tannen’s view, 35 displaced, as aggressive driving risk, 56, 57 dominance tool, 35 expression as harmful, 80-81 gender differences, 64 inhibition of as beneficial, 112 as harmful, 80-81 learned habit, 35 neurological process, 112-113 norms of, 48, 59 reduction methods, 114 road rage risk, 52 Tavris, Carol (author of Anger: the Misunderstood Emotion) on Darwin’s theory of human aggression, 35 trigger theory, 76-77 venting of, 35 driving stressor, 54 harm to health, 61, 80-81 Iowa State University anger venting experiment, 81 Anger management Harborview anger management clinic, 57 Nerenberg, Dr. Arnold (road rage psychotherapist), 57 techniques, 112 University of Washington program, 56-57 workplace, 61 Anger: the Misunderstood Emotion (book by Carol Tavris), 35 Anonymity as inhibition weakener, 61-62 as related to horn-honking, 62 tinted car windows as contributor to sense of, 62, 93 "Argument culture" war metaphors, 29 Arizona see also Phoenix aggressive driving law language, 232 "As-If", Acting (Exercise), 127-129 Assessing Myself as a Driver (Exercise), 134-135 Association of British Drivers opposition to speed limits policies, 241 Assumptions, Identifying Wrong (Exercise), 131-132 Athens, Greece traffic congestion, 27 Atlanta GA automated traffic incident response system, 266 Automatic self as driver, 138-139 Australia see Victoria Automobile Association (United Kingdom) position on Carmageddon computer game, 51 Automobiles see also Car phones; Intelligent transportation systems advertising, 256, 257 campaign against aggressive driving in advertising, 251-252 car types and driver types, 75, 256 computers in, 263-265; see also Intelligent transportation systems conveniences for food/eating, 259-261 Dream Cars and Driving Reality, (Chapter 12), 255-271 emotional relationship with, 255-258 fantasies, 255-258 flying cars, 268 food for eating while driving, 260 love of, 256 motives for liking/buying certain types, 255-258 names of, as expression of power, 256 nicknames for, 257 songs and poems about, 256-257 sound systems, 258 tinted windows as contributor to sense of driver anonymity and isolation, 62, 93 women and, 256 Automotive telematics see Computers in cars; Intelligent transportation systems Automotive Vigilante, 75-76, 97-100 Automotive Vigilante, Are You an (Checklist), 99-100 cause of traffic hostility, 49 justification for, 76, 77, 80, 99 response to "left lane bandits," 86-87 survey of intensity, 86-87 B Backseat drivers/driving see Passengers Bakersfield CA 1 of 5 least traffic-congested cities, 72 Bangkok, Thailand road rage incident, 27 Beaumont TX 1 of 5 least traffic-congested cities, 72 Behavior modification see Modifying driving personality Berger, Todd (stress psychotherapist; author of Zen Driving) on driving therapy, 177-178 Bicyclists as passive-aggressive road ragers, 86 road rage incidents, 23, 34, 97, 176-177 Bills see Legislation Blaming others for aggressive driving, 47, 169 Boston MA road rage incident, 95 Boulder CO traffic congestion cost per driver, 73 Brain see Left brain/Right brain Breath analyzers, 230 Britain see also England Association of British Drivers opposition to speed limits, 241 national driving courtesy day, 171 surf rage, 33 British Columbia, Canada electronic traffic surveillance, opposition to, 249 British Transport Research Laboratory report on speeding, 241 Bullying automotive see Aggressive behavior; Aggressive driving; Automotive vigilante; Road rage cause of violence, 49-50 in the workplace, 33 C Cadillac "Web car," 264-265 Cafeteria rage, 32 Caledon, Canada, Roadwatch Program against aggressive driving, 227 Calgary, Canada aggressive driving and road rage 26-27 California see Bakersfield; Fresno; Los Angeles; Oakland; Riverside; Sacramento; San Bernardino; San Francisco adolescent traffic fatality statistics, 192 cameras to enforce traffic regulations, 247 red light running fine increase, 247 surf rage, 32-33 California Highway Patrol Bay Area drunk driving reports, 261 traffic safety campaign, 233 Calming see Traffic calming Cameras see also Electronic traffic Surveillance; Tape recorders self-witnessing in traffic, 139 traffic law enforcement, 234, 247 in California, Colorado, Delaware, Hawaii, Illinois, Maryland, New Jersey, New York, North Carolina, Oregon, Texas, Utah, Virginia, Washington DC, Wisconsin, 247 watching backseat children, 264 Campaign Against Workplace Bullying, 33 Canada see also British Columbia; Caledon; Calgary; Ontario; Toronto Canadian Automobile Association support of Driver-ZED (adolescent driver education program), 194 Capital Beltway Update (1994, 1995, 1997 studies of aggressive driving patterns in Washington, D.C.), 47 Car phones, 261-263 laws restricting use, 261-262 risks in using, 261-263 training for use while driving, 261-263 Car show rage, 34 Carmageddon (car-racing computer game), 50-51 CARR see Children Against Road Rage CARRtoons (driver education instructional tool), 203 Cars see Automobiles CASAD see Citizens Against Speeding and Aggressive Driving Central Michigan University study of cultural roots of aggressive driving, 239-240 Change, resistance to, 57, 144-148, 185, 257 CHECKLISTS Aggressive Thoughts and Feelings, 66-66 Are You a Rushing Maniac? 102-103 Are You a Scofflaw?, 106 Are You an Aggressive Competitor? 104-105 Are You an Automotive Vigilante? 99-100 Do I Support Passenger Rights in My Car?, 184 How Passenger-Friendly Are You?, 184-185 Identifying Your Irrational Driving Rules 150 Positive Driving Behavior, 213-214 Supportive Driving Affirmations, 179-180 Winning and Losing in the Driving Game, 42-43 Witnessing Your Aggressive Driving, 140-143 Your Epic Road Rage Tendency, 97 Your Passive Aggressive Road Rage Tendency, 88-89 Your Range of Hostility, 81-82 Your Road Rage Tendency, 40-42 Your Verbal Road Rage Tendency, 91 Chicago IL 1 of 5 most traffic-congested cities, 72 Children see also Adolescent drivers Aggression on the Road, Recognizing (Exercise for Children), 158-160 as passengers, 152-154 as pedestrians, 154-157 backseat management of, 152-154, 264 Behaviors, Appropriate and Inappropriate Passenger (Exercise for children), 160-161 behavior norms, 152 Children Against Road Rage (curriculum) 157-158 authors’ proposals to Congress, 223 driver education as solution to aggressive driving, 114 Drivers Behaving Badly (Exercise for Children), 161-165 emotional intelligence for, 153 Observing Driving (Exercise for children), 161-162 parental driving influence, 151-153, 157 rewards for good passenger behavior, 152-154 road rage, (Chapter 7), 151-166 traffic education, 156-157 Verbal Rewards for Good Passengers, 153-154 violence as influence on, 30 Cincinnati OH, Anatomy of an Epic Road Rage Tragedy, 120-122 Circleville OH road rage incident, 95-96 Cities with highest road rage deaths, 221 Cities with least/most traffic congestion, 72 Citizens Against Speeding and Aggressive Driving, CASAD (D.C. lobbying group), 251- 252 against TV commercials showing speeding and aggressive driving, 251-252 National Road Victims Remembrance Day, 251 Citizens for Roadside Safety pro-law enforcement stance, 240 Civility, George Washington’s Rules of, 36-38 Civility in society, need for, 28 Clearwater FL as one of worst cities for road rage deaths, 221 Cognitive driving skills, 55, 197-198, 204 Colorado see also Boulder; Colorado Springs cameras to enforce traffic regulations, 247 intelligent transportation systems, 266 Colorado Springs CO 1 of 5 least traffic-congested cities, 72 Commercial Vehicle Information System Network (CVISN), 266 Communication, Motorist-to-Motorist, 171-173 Community, highway see Highwaycommunity Commuting as driving stressor, 61, 269 average commuting time, 72 hours spent, 263 University of California, Irvine, study on commuting stress and illness, 72 Competitiveness Aggressive Competitor, 103-105 Are You an Aggressive Competitor? (Checklist), 133-134 cause of aggressive driving, 47, 102-104 cultural habit, 103 gender differences, 63 harmful effects, 103 personal identity factor, 56 Computer games for drivers appeal to young adult males, 50 Carmageddon, 50-51 Driver, 50 Entertainment Software Rating Board, 50 Interstate ’76, 51 Road Rage, 51 violence in, 50-52 Computers in cars see also Intelligent transportation systems using while driving, 263-265 Conflict, 34, 143, 150, 164, 166; see also Emotions Conflict Mentality, Part 1 (19-108) Deborah Tannen’s view, 28-29 Conflict management Workplace Solutions consortium, 33 Congestion see Traffic congestion Congress/Congressional see U.S. Congress Connecticut AAA aggressive-driving seminars with Dr. John Larson, 195 aggressive driving law language, 232 Consular Information Web page advice on aggressive driving overseas, 25-27 Contentiousness in society Deborah Tannens’ view, 28-29 Contests see Competitiveness Control, lack of personal, as driving stressor, 53 Cooley, Charles (social theorist) on human ability to be thinker and observer simultaneously, 138 Coping skills for self-control and driving, 61 Corpus Christi TX 1 of 5 least traffic-congested cities, 72 Courtesy, national day of driving (England), 171 Critical Thinking, Scenario Analysis to Develop (Exercise), 206-207 Cruelty; influence of television programs and video games, 51-52 Culkin, Kate (author of Ladies, Start Your Engines) women and cars, 256 Cultural norms of aggressive driving, 27, 29-30, 48-49, 56, 152, 237-240, 269 of aggressive behavior, 28 of drivers vs. passengers, 181 Culture of disrespect, 28-32 Deborah Tannen’s view, 28-29 Winning and Losing in the Driving Game (Checklist), 42-43 Customer rage, 32 CVISN see Commercial Vehicle Information System Network D Daily News list of 10 worst cities for road rage deaths, 221 DaimlerChrysler mobile office, 264 Dallas TX as one of worst cities for road rage deaths, 221 Dangers on road as driving stressor, 53 Dangerous Driving Road Traffic Act of 1988 (England), 24 Darwin’s theory of human aggression, 35 Freud’s Darwinian theory of human aggression, 55 Dashboard dining, 259-261 car convenience features, 259-260 food for eating while driving, 260 statistics, 260 Deaths see Road rage-deaths; Traffic fatalities Defensive driving as level 2 of emotional intelligence, 118 as contributor to driving hostility, 69-71, 170 disadvantages, 69-71, 118 philosophy, 175 Delaware; cameras to enforce traffic regulations, 247 Delphi system as part of intelligent transportation system, 263 Denenberg, Richard (conflict management professional) on "desk rage," 33 Denial of driving behavior, 46-48, 57, 104 as driving stressor, 54 Depression (psychological) effect on driving, 38 Designated Driving Partner Agreement, 186 Desk rage, 32, 33; see also Workplace rage Diane’s Story, 15-16 Diary, Driver’s (self-witnessing), 148-149 Disability as driving impairment, 59-62 Displaced anger as aggressive driving risk, 56, 57 Disrespect as cause of road rage, 28-32 culture of, 28-32, Deborah Tannen’s view, 28-29 Winning and Losing in the Driving Game (Checklist), 42-43 District of Columbia see Washington, D.C. Diversity of driver experience, skill, style as driving stressor, 53 described, 167-168 Domination as motive for some aggressive behavior, 35 Dream Cars and Driving Reality, (Chapter 12), 255-271 Dr. Driving (traffic psychologist Leon James) letters on driving kindness to DrDriving Web site, 178-179 need to slay "driving dragon", 37 Driver (video game software), 50 Driver education see also Children Against Road rage; Driver-ZED; Quality Driving Circles AAA Foundation for Traffic Safety Novice Driver Education Model Curriculum Outline, 195 affective, 195-198 as part of traffic law enforcement, 231-232 as solution to aggressive driving, 115 authors’ proposals to Congress, 223 Children Against Road Rage, 157-158 cognitive, 197-198 Congressional hearings, 223 curriculum, 191-216, 223 defensive driving as risk factor, 69-71 Driver-ZED, 194-196 driving psychology curriculum, 115 emotions education, 114-115, 196 for adolescents, 193 in pre- and elementary school, 198-199 in high school, 200 in middle school, 199 in private driving schools, 258 justice system involvement, 196 lifelong, 115-116, 234 (Chapter 9), 191-216 RoadRageous video course, 196-197, 203-205 model instructional objectives for, 198-200 parental involvement with teens, 193-194 RoadRageous (self-study video course), 196-197, 203-205 Self-Improvement Program, Three-Step (Chapter 6), 133-150 sensorimotor, 197-198 traditional, 69-71, 203 Driver-to-driver communication, 234-237 Driver-ZED (adolescent driver education program), 194-196 Driver’s Diary (self-witnessing), 148-149 Drivers see also Adolescent drivers; Aggressive driving; Driving; Female Drivers; Male drivers; Older drivers; Road rage; Self-Witnessing; Supportive driving age differences, 211-212 anonymity, 61-62, 93 Assessing Myself as a Driver (Exercise), 134-135 at risk for aggressive driving, 56-57 commercial, 204 computer games see Computer games for drivers denial of aggressive driving, 46-48 diversity of experience, skill, style as driving stressor, 53 described, 167-168 driving style and type of car, 75, 256 elderly see Older drivers Emotional Intelligence For (Chapter 5), 111-132 emotional self-control, 62-65 exaggerated beliefs about one’s own driving skills, style, attitude, 38 females see Female drivers gender differences, 63-65 habits, 31-32, 136, 144 high-risk profile, 56-57 impaired, 59-62 males see Male drivers Motorist-to-Motorist Communication, 171-173 Objective Self-Assessment for, 133-135 Positive and Negative Driver Competence Skills (Table), 123 passenger relationships, 180-185 Quality Driving Circles, 200-203 Random Acts of Kindness for Drivers (Exercise), 178-179 rebellion against speed limits, 237-240 resistance to change, 57, 144-148, 185, 257 self-rating as drivers, 136 status-seeking in driving behavior, 29 talking to themselves about traffic situation 89 teenaged see Adolescent drivers Drivers’ licenses graduated, for adolescent drivers, 192 New Zealand, 192 post licensing, 200 Driving see also Aggressive driving; Defensive driving; Drivers; Driving stressors; Oppositional driving; Road rage; Self-Witnessing; Supportive driving affective skills, 55, 197-198, 204 as emotional irritant, 31, 52-57 as social activity, 73-74, 177 causes of anger while driving, 52-57 cognitive skills, 55, 197-198, 204 Common Driving Behaviors and the Percentage of Drivers Who Do Not Consider Them Aggressive (Table), 48 computer games see Computer games for drivers computer use while driving, 263-265 cultural norms, 29, 181, 257 culture of rage, 28 defensive driving as contributor to driving hostility, 69-71 Driving in the Age of Rage, (Chapter 1) 21-45 eating while driving, 259-261 fantasies, 93, 255-258 future of (Part 3), 218-271 habits, 31-32, 136, 144 impairments, 59-62 left brain/right brain, 62-63 Managing in the New World of, 268-269 multitasking while driving, 258-270 music see Music while driving Negative vs. Positive Driving, 122-123 negativity, 31-32, 89-90 norms, 210 oppositional see Oppositional driving Partnership Driving (Exercise), 185-189 Designated Driving Partner Agreement, 186 personality factors, 112, 196, 197, 204; philosophies, 175-176, 185 prosocial, 122 psychology of see Driving psychology Quality Driving Circles, 200-203 Real-World Driving Tips, 107-108 Reality, Dream Cars and Driving (Chapter 12), 255-271 resistance to change, 57, 144-148, 185, 257 risks, 52-57 car phone use while driving, 261-263 computer use while driving, 263-265 eating, 259-261 listening to music, 258-259 Rules, Identifying Your Irrational (Checklist), 150 Rules of Civility recast for driving, 36-37 sensorimotor skills, 197-198 signaling system, 171-173 skills affective and cognitive, 55, 197-198, 204 Positive and Negative Driver Competence Skills (Table), 123 sensorimotor, 197-198 stressors, 52-57, 61, 144-145 support groups see Quality Driving Circles supportive see Supportive driving Tips, Real-World Driving, 107-108 training for see Driver education; Training unpredictability, 52, 54-55, 73 war metaphors, 29 Zen driving, 177-178 Driving psychology, 112 for children, 157-158 genesis of scholarly study, 16, 25 (Part 2), 109-216 school curriculum, 115, 196-200 proposals to Congress, 223 Drugs, legal and illegal driving impairment, 59-62 Drunk driving see Impaired driving E Eating while driving, 259-261 Education see Driver education; Emotional intelligence eGo (digital audio device for cars), 264 Elderly drivers see Older drivers Electronic traffic surveillance, 230, 247-250 benefits, 248 in California, Colorado, Delaware, Hawaii, Illinois, Maryland, New Jersey, New York, North Carolina, Oregon, Texas, Utah, Virginia, Washington DC, Wisconsin, 247 integration with intelligent transportation systems q.v., 248 intersection accident rate cut by photo radar surveillance, 248 Los Angeles, 250 opposition to, 247-250, 253 British Columbia, Canada, 249 National Motorists Association, 247, 248-249 statistics, 248 support for, 250 Advocates for Highway Safety, 249-250 Harris Poll, 250 Insurance Institute for Highway Safety and Behavior Research Center surveys, 249 unreliability of vehicle photos on highway, 249 Victoria, Australia, 250 Emotional Hijacking, Overcoming, 112-116 Emotional impairment as driving hazard, 60-62 Emotional intelligence see also Emotions acknowledging need for understanding road rage syndrome (1st step for driver emotional intelligence), 135-137 (Chapter 5), 111-132 Driving With Emotional Intelligence: Transforming Oppositional Symptoms into Intelligent Remedies (Table), 130 Emotional Intelligence, Driving With (Chart), 172-174 for children, 153 for driving, 38-39, 55, 63, 70, 78, 108, 111-132 for reducing anger, 114 Goleman, Daniel 6 components of, 116 Emotional Intelligence (book), 112 school curriculum recommendation, 114-115 three levels of, 117-120 Emotional literacy see Emotional intelligence Emotional self-control, 61, 203 while driving, 61-65 Emotional Territory, Shrinking Your, 124-127 Acting "As-If" (Exercise), 127-129 Emotions see also Anger; Emotional Intelligence; Feelings; Hostility; Moods; Stress as driving impairments, 60-62 as driving stressors, 31 gender differences among drivers, 57-59 in activism against bad drivers, 253 "neural hijacking," 112 Witnessing Your Emotions (part of Checklist), 141 England, see also Britain; Newquay aggressive driving, 23-24 Dangerous Driving Road Traffic Act of 1988, 24 desk rage, 33 "furious driving," 23-24 national day of driving courtesy, 171 Newquay, Cornwall, surf rage, 33 Entertainment Software Rating Board computer game ratings, 50 Envoy (car courtesy signal system), 173 Epic road rage see Road rage-epic ESRB see Entertainment Software Rating Board EXERCISES Acting "As-If", 127-129 Appropriate and Inappropriate Passenger Behaviors (for children), 160-161 Assessing Myself as a Driver, 134-135 Drivers Behaving Badly (for children), 162-165 Identifying Wrong Assumptions, 131-132 Negative vs. Positive Driving, 122-123 Observing Driving (for children), 161-162 Partnership Driving, 185-189 Random Acts of Kindness for Drivers, 178-179 Recognizing Aggression on the Road, (for children), 158-160 Scenario Analysis to Develop Critical Thinking, 206 Scenarios Analysis to Modify Oppositional Thinking, 129-131 Express lane rage, 34 F Fantasies of punishment, retaliation and revenge, 64, 79, 89, 92, 99 Farina, Joseph (FL Chief Circuit Judge), on how to curb antisocial driving, 196 Fast food see Dashboard dining; Food Faster (book by James Gleick), 102 Fatigue as driving impairment, 59-62 Faul, President of AAA, on Harrisburg and Philadelphia PA driving cultures, 25 Federal Highway Administration Citizens for Roadside Safety, support of, 240 Commercial Vehicle Information System Network pilot program, 266 Highway Safety Act of 1996, 224 plan to curb aggressive driving, 224-225 Section 402 of the U.S. Code (state and community highway safety grant program), 224 Feelings see also Emotional Intelligence; Emotions; Moods classified inventory of, 115 Daniel Goleman’s school curriculum recommendation, 114-115 difficulty in identifying, describing, 63 oppositional, 175 Female drivers accident statistics, 58-59 aggressive, 57-59 emotions, 57-59 in the population, 59 Ladies, Start Your Engines (book by Kate Culkin), 256 FHA see Federal Highway Administration FHWA see Federal Highway Administration Fight-or-flight response, 61, 269 Florida see also Clearwater; Ft. Lauderdale; Hialeah; Hollywood; Miami-Dade; Orlando Pompano Beach; St. Petersburg; Tampa aggressive driving initiative, 196-197, 226 surf rage, 33 Flying automobiles, 268 Food for eating while driving, 260 Ford Motor Co. Visteon Automotive Systems, 248, 263 Yahoo! collaboration for car Web access, 264 Ft. Lauderdale FL as one of worst cities for road rage deaths, 221 Fort Worth TX as one of worst cities for road rage deaths, 221 Freedom, value of, in driving, 52-53 Fresno CA red-light-running fatal accidents, 247 Freud, Sigmund - Darwinian theory of human aggression, 55 Fumento, Michael, doubts existence of road rage, 22-23 "Furious driving" in England, 23-24 G Gender differences in drivers, 63-65 General Motors Corp. Cadillac "Web car," 264-265 OnStar (intelligent transportation system, 248 George Washington’s Rules of Civility, 36-38 Georgia see Atlanta Gestures as motorist-to-motorist alerts, 171-173 Gilbert & Sullivan play Mr. Jericho, 23-24 Gleick, James (author of book Faster) on "hurry sickness," 102 Global Positioning System (GPS) as part of intelligent transportation systems, 248, 263, 264, 269 Goleman, Daniel (author of Emotional Intelligence) on anger, 35, 112-113 on emotional intelligence, 114-118 GPS see Global Positioning System Graduated drivers’ licenses see Drivers’ Licenses-graduated Grandmother’s complaint, 15 Greece see Athens GT Interactive Software Driver, 50 Guidestar (Minnesota intelligent transportation system), 266 H Harborview Anger Management clinic, 57 Harris Poll showing support for electronic traffic surveillance, 250 Harrisburg PA driving culture, 25 Harvard School of Public Health study of anger response and heart attacks, 80 Hate crime; surf rage proposed as, 33 Hawaii aggressive drivers resist change, 57 aloha spirit, 168, 173, 212 cameras to enforce traffic regulations, 247 "stink eye" (nasty look), 145 supportive driving, 212 surf rage, 33 Heart attacks caused by stress, 80 Helfgott, David (pianist) love of traffic, 119 Hialeah FL 1 of 5 most traffic-congested cities, 72 as one of worst cities for road rage deaths, 221 Highway community, sense of 120 Todd Berger’s view, 177-178 Highway Safety Act of 1996, 224 Hollywood FL as one of worst cities for road rage deaths, 292 Horn honking as related to anonymity and hostility, 62 Hostility as second of 3 levels of aggressive driving intensity, 76 Causes of Highway Hostility (Chapter 3), 69-83 horn-honking, 62 Your Range of Hostility (Checklist), 81-82 Houston TX; TranStar intelligent transportation system, 266 "Hurry sickness," 102 I IACP see International Association of Chiefs of Police IBM mobile office console, 264 Illegal drugs see Drugs, legal and illegal Illinois see also Chicago cameras to enforce traffic regulations, 247 re-examination for older drivers, 211 Illness and stress, 61 driving impairment, 59-62 Immobility as driving stressor, 52 Impaired driving, 59-62 Impatience as first of 3 levels of aggressive driving intensity, 76 Incapacity as driving impairment, 59-62 India see New Delhi Inner Power Tools, 111-112 Institute for Stress Medicine, Norwalk CT, 75 Institute of Transportation Engineers traffic calming definition, goals, benefits, 244-245 Insults as cause of aggressive driving behavior, 70 Insurance Institute for Highway Safety and Behavior Research Center of Arizona red-light-running fatal accident statistics, 247 surveys showing support for electronic traffic surveillance, 249 Intel’s interest in computers in cars, 264 Intelligence for Drivers, Emotional (Chapter 5), 145-175 Intelligent transportation systems (ITS), 265-268 abuse potential, 268 benefits, 267-268 "black boxes," 268 Commercial Vehicle Information System Network (CVISN), 266 equipment for car-highway electronic integration, 267 in Atlanta GA, Colorado, Houston TX, Minnesota, New York NY, Pennsylvania, Seattle WA, Tennessee, 266 integration with electronic traffic surveillance q.v., 248 market for, 263-264, 265 National Motorists Association view of, 267-268 services for drivers, 266-267 systems, proprietary, 248, 263-266 training drivers for, 265 Quality Driving Circles, 265 U.S. Dept. of Transportation plans for, 265-266 International Association for Accident and Traffic Medicine (IAATM) statistics on adolescent driver fatal car crashes, 192 International Association of Chiefs of Police database of traffic records and and enforcement technology, 225 Interstate ’76 (driving computer game), 51 Iowa State University anger venting experiment, 81 Isolation of drivers from each other as driving stressor, 55, 268 ITS see Intelligent transportation systems J James, Leon (Dr. Driving; Univ. of Hawaii professor) driving psychology genesis, 25 Leon’s Story, 16-17 Michelle Malkin’s reporting of, 37 proposals to Congress for reducing aggressive driving, 223 Java (programming language) interfaces for car computers, 264 Jekyll-Hyde behavior, 84-85 by Disney cartoon character Goofy, 92 passive-aggressive personality in aggressive driving, 56 Johnson, Mike (AAA spokesperson) negative view of Carmageddon video game, 51 K Kansas City KS/MO as one of worst cities for road rage deaths, 221 Keyboard rage, 32 Kindness for Drivers, Random Acts of (Exercise), 178-179 Knoxville TN Road Rage Action Page program against aggressive drivers, 252 L Ladies, Start Your Engines (book by Kate Culkin), 256 Laredo TX 1 of 5 least traffic-congested cities, 72 Larson, John (problem-driver psychiatrist) see also Driver-ZED aggressive-driving beliefs, 194-195 congressional testimony on aggressive driving and driver education, 194-195 identification of three types of highway incidents making headlines, 75-76 view of television’s effect on driving habits, 49-50 Las Vegas NV as one of worst cities for road rage deaths, 221 Law enforcement, traffic, 225-234, 251 aggressive police Initiatives, 225-229 Caledon, Canada, 227 citizens’ reactions to police, 244 education as part of, 231-234 federal technology clearinghouse on aggressive drivers, 225 Florida, 226 multiagency cooperation model, 234-235 New York State, 228 police presence as curb on violators, 243-244 Washington State, 230-231 Laws see Legislation; Scofflaw Left brain/Right brain, 62-63 in driving, 69-70 Left-Lane Bandit, 86-88 Legal drugs see Drugs, legal and illegal Legislation to curb aggressive driving, 226, 229-234 New York State, 228 Leon’s Story, 16-17 Licenses see Drivers’ licenses Lifelong driver education, 115-116, (Chapter 9) 191-216; see also Older drivers; Quality Driving Circles Los Angeles CA 1 of 5 most traffic-congested cities, 72 electronic traffic surveillance, 250 red-light-running fatal accidents, 247 Louisiana requirement for older driver physical exam, 211 M Maiuro, Roland (director University. of Washington anger management program) factors influencing aggressive driving, 56-57 Male drivers accident statistics, 58-59 aggressive, 29, 57-59 computer game enthusiasts, 50 emotions, 57-59 in the population, 59 Malkin, Michelle (reporter)Rules of Civility recast for drivers, 36-37 Manual on Uniform Traffic Control Devices (U.S. Dept. of Transportation) use of stop signs for speed control, 331 Martinez, Ricardo (National Highway Traffic Safety Administration) Congressional testimony on aggressive driving, 221-222 Maryland; cameras to enforce traffic regulations, 247 Massachusetts see Boston Medication see Drugs, legal and illegal Megargee, Ned (criminal psychology researcher) classification of prison inmates’ aggression and violent behavior, 30 Mental Health, Aggressive Driving and, (Chapter 2), 46-68 Mental impairment driving hazard, 60 Mental self-control, 62-64 Mercer Island WA road rage incident, 226 Miami FL 1 of 5 most traffic-congested cities, 72 as one of worst cities for road rage deaths, 221 traffic statistics, 226 Michigan Office of Highway Safety Planning survey of driver stress and aggression, 227 Microsoft Windows CE car computer, 264 Milwaukee WI federal grant to curb aggressive driving, 229 road rage incident, 96 Minnesota’s Guidestar intelligent transportation system, 266 Missouri see Kansas City Mobbing (European term for workplace bullying), 33 Mobile computing, 263-265 Mobile environment see Automobiles Modifying driving personality (3rd step for driver emotional intelligence), 143-144 Moods see also Emotions; Feelings difficulty in identifying, describing, 63 Motorist-to-Motorist Communication, 171-173 Envoy (car courtesy signal system), 173 Youth Against Road Rage signal for civility on the road, 172 Mount Zion Medical Center, San Francisco, study of heart palpitations and stress, 80 Moynihan, Patrick (US Senator) on defining deviancy downward, 25 Mr. Jericho, Gilbert & Sullivan play, 23-24 Multitasking as driving stressor, 54 training for, while driving, 258-270 Music while driving effect of, 258-259 sound systems in cars, 258 MUTCD see Manual on Uniform Traffic Control Devices N Nahl, Diane (Univ. of Hawaii professor) Diane’s Story, 15-16 National Conference of State Legislatures report on aggressive driving legislation, 229 National Economic Crossroads Transportation Efficiency Act (NEXTEA) of 1997, to combat aggressive driving, 224 National Highway Traffic Safety Administration adolescent driver car accident statistics, 191-192 advisory if confronted by aggressive driver, 225 Capital Beltway Update of aggressive driving, 46-47 car phone statistics, 261 grant program for highway safety, 224 Highway Safety Act of 1996, 224 plan to curb aggressive driving, 224-225 prediction that raising speed limits would increase accidents, 242 Ricardo Martinez’s aggressive driving testimony before Congress, 292-293 National Motorists Association, 241 opposition to electronic traffic surveillance, 247, 248-249 proposed driver signals to alert others, 171-172 reaction to NHTSA testimony before U.S. Congress, 222 speed limit enforcement resistance, 241 National Motorists Association Foundation study on speed limits and highway safety, 241-242 National Road Victims Remembrance Day, 251 National Safety Council refresher courses for older drivers, 211 National Women’s Political Caucus on need for civility in society, 28 Navigation systems, see Intelligent transportation systems NavTech Map Data (in-car navigation system), 263 Nebraska; aggressive driving law language, 232 Negative vs. Positive Driving, 122-123 Negativity see also Oppositional driving as driving stressor, 54, 63 causes and effects, 63, 116 events, feelings to self-witness, 139-140 Positive and Negative Driver Competence Skills (Table), 123 reframing, 126 self-witnessing in traffic, 137-143 while driving, 89-90 Neighbor rage, 32 Nerenberg, Dr. Arnold (road age psychotherapist) anger management, 57 hostile driver exchange statistics, 145 how aggressive driving becomes road rage, 145 RoadRageous video course (co-author), 196-197, 203-205 self-referrals for Road rage, 57 Nevada see Las Vegas New Delhi, India driving behavior, 27 New Jersey cameras to enforce traffic regulations, 247 language describing observable behavior, 229-232 New York City NY see also Tappan Zee Bridge aggressive driving citations, 228 road rage incident, 24 New York State aggressive driving, 227-228 aggressive driving law language, 232 cameras to enforce traffic regulations, 247 car phone use proposed legislation, 262 Road Rage Vans against aggressive driving, 228 New Zealand aggressive driving study, 26 graduated drivers licenses, 192 Newquay, England surf rage, 33 NEXTEA see National Economic Cross- Roads Transportation Efficiency Act of 1997 NHTSA see National Highway Traffic Safety Administration NMA see National Motorists Association North Carolina; cameras to enforce traffic regulations, 247 Novaco, Raymond (psychologist) research on commuting stress, 61 O Oakland CA 1 of 5 most traffic-congested cities, 72 Objective Self-Assessment for Drivers, 133-135 Ohio see Cincinnati; Circleville; Toledo Older drivers, 208-214; see also American Association of Retired Persons accident rates, 211 car phone use by, 261 concerns of, 208-209 female, 209-210, 211 licensing requirements/restrictions, 211 lifelong driver education need, 213 Quality Driving Circles, 202, 211 refresher courses for, 211 statistics, 210 stress statistics, 212 vs. young drivers, 211-212 OnStar (General Motors intelligent transportation system), 248, 263, 264, 265 Ontario, Canada; Road Watch road safety program, 252 Open Waves Act (proposed federal law on surf rage as hate crime), 33 Oppositional driving Acting "As-If" (Exercise), 127-129 as level one of emotional intelligence, 117 Driving With Emotional Intelligence: Transforming Oppositional Symptoms into Intelligent Remedies (Table), 130 philosophy, 175 Scenarios Analysis to Modify (Exercise), 129-131 Oprah TV program describing road rage incident, 107 Oregon; cameras to enforce traffic regulations, 247 Orlando FL as one of worst cities for road rage deaths, 221 P Pain as driving impairment, 59-62 Parents see Children; Adolescent drivers Parking lot rage, 32, 34, 85-86 Partnership Driving (Exercise), 185-189 Designated Driving Partner Agreement, 186, 202 Passengers Appropriate and Inappropriate Passenger Behaviors (Exercise for children), 215-216 as passive-aggressive road ragers, 86 children, 151-154, 160-161 Do I Support Passenger Rights in My Car: (Checklist), 184 How Passenger-Friendly Are You? (Checklist), 184-185 punishment of by driver, 86 rewards from driver to child, 152-154 road rage against, by driver, 180-185 Passive-aggressive road rage, 85-89 definition, 85 Your Passive-Aggressive Road Rage Tendency (Checklist), 88-89 Pearsall, Paul (psychoneuroimmunologist), view on hostility expression, 80-81 Pedestrians as passive-aggressive road ragers, 86 children, 154-157 Peer pressure as driving stressor, 73-75 on adolescent drivers, 192 Pennsylvania see also Harrisburg; Philadelphia intelligent transportation systems, 266 Pennsylvania State University "parking rage" research, 85-86 Personality traits Jekyll-Hyde syndrome, 84-85 of road rage, 85 Philadelphia aggressive driving, 24-25 driving culture, 25 traffic accident increase, 25 traffic injury statistics, 24-25 road rage incidents, 96 Philippines; aggressive driving and road rage, 26 Phoenix AZ as one of worst cities for road rage deaths, 221 Phones see Car phones Photo radar see Electronic traffic surveillance PlayStation (computer game console), 50 Police see Law enforcement "Polite" rule enforcer at risk for aggressive driving, 56 Polite Society (British) national driving courtesy day sponsor, 172 Pompano Beach FL as one of worst cities for road rage deaths, 221 Positive driving, 118, 212; see also Supportive driving Come Out Swinging Positive, 175-178 events, feelings to self-witness, 140 Negative vs. Positive Driving, 122-123 Positive and Negative Driver Competence Skills (Table), 123 Positive Driving Behavior(Checklist), 213-214 Post-traumatic stress disorder as risk for road rage, 57 Prescription medication see Drugs, legal and illegal Prison inmates classification by aggressive and violent behavior, 30 Prosocial thought, 118 Psychology, driving/traffic see Driving psychology PTSD see Post-traumatic stress disorder Q Quality Driving Circles (QDC) for driver self- improvement, 200-203 instructional tools, 202-203 Leon James’ proposals to Congress, 223 novice older drivers, 210 training for using intelligent transportation systems, 265 R Racing as driving fantasy, 93; see also Speed limit/Speeding Radar see Electronic traffic surveillance Rage see also Anger; Road rage Age of Rage, Driving in the, 9-42 culture of rage, 28, 239-240, 253 express lane rage, 34 expression of, as detrimental, 52 habitual, 79 increase, 32-35 kinds of rage: air, cafeteria, car show, customer, desk, express lane, keyboard, neighbor, parking, shopping mall, sidewalk, surf, workplace, 32-34 Random Acts of Kindness for Drivers (Exercise), 178-179 Real World Driving Tips (Checklist), 107-108 Realities, Dream Cars and Driving, (Chapter 12), 255-271 Rebellion, Speed Limits – The Great Motorist, (Chapter 11), 237-254 Red light running see also Speed limits/ Speeding California increase in fines, 247 electronic traffic surveillance, 247-250 Federal campaign against, 229 Fresno CA, 247 law enforcement, 230 Los Angeles CA, 247, 250 national campaign against, 247 number one cause of accidents, 247 number one traffic problem, 24, 101 pilot program to curb, 247 Sacramento CA, 247 statistics, 247, 250 Regulations/Restrictions as driving stressor, 53 Resistance to driving changes, 57, 144-148, 185, 257 Retaliation/revenge against other drivers, 78, 88, 89, 98, 129, 253 fantasies, 64, 79, 89, 92, 99 justification, 129 vigilantism see Automotive vigilante Rewards see Children-rewards Ride sharing effect on commuters, 25 Right brain/Left brain, 62-63 Riverside CA as one of worst cities for road rage deaths, 221 Roadkill (driving computer game), 51 Road Rage see also Aggressive competitor; Aggressive driving; Emotional Intelligence; Emotions; Self-Witnessing; Supportive driving acknowledging need for understanding of road rage syndrome (1st step for driver emotional intelligence), 135-137 advice for avoiding, 39; 107-108 against passengers, 180-185 Anatomy of an Epic Road Rage Tragedy, 120-122 as domination enforcement, 35 as psychological disorder, 223 bicycling incidents, 34, 97, 176-177 Boston MA incident, 95 campaigns against, 220-236 causes, 22, 69-83, 85, 100-102, 151 children, 151-166 Children Against Road Rage (CARR) (curriculum), 157-158 Circleville OH incident, 95-96 Colorado Springs CO incident, 96 computer games’ influence on, 50-52 containment strategies, 116 costs, 220-221, 291-296 criminality, 11 cultural disorder, 223 cultural roots/norms of, 27, 29-30, 48-49, 56, 239-240, 269 culture of rage, 21-45, 28, 239-240, 253 cycle of escalation, 120, 253 dealing with other drivers, 107-108 deaths, 22-23, 28, 221 defensive driving as contributor to driving hostility, 69-71 definition, 22-24, 28 denial of one’s own road rage behavior, 46-48, 57 desire to punish as risk for, 76 displaced anger as risk for, 56, 57 disrespect, 28-32 emotional trap, 114 epic road rage, 92-97 definition, 92 Anatomy of an Epic Road Rage Tragedy, 120-122 Epic Road Rage Tendency, Your (Checklist), 97 gender differences, 57-59 habitual, 79 how aggressive driving turns to road rage, 145 impaired driving, 59-62 incident increase United Kingdom, 56 United States, 94 justification, 74, 80, 99 media hype vs. reality, 21-25 Megargee’s research, 30 Milwaukee WI incident, 96 music effect while driving, 258-259 Objective Self-Assessment for Drivers, 133-135 passive-aggressive, 85-89 Passive-Aggressive Road Rage Tendency (Checklist), 88-89 personalities, 85-97 Philadelphia PA incident, 96 post-traumatic stress disorder as risk, 57 public awareness, 21-23 reality vs. media hype, 21-25 Road Rage Action Page program, (Knoxville TN) 252 Road Rage (computer game), 351 Road Rage Nursery, 151-153 Road Rage Vans (NY State) aggressive driving initiative, 228 RoadRageous (self-study video course), 196-197, 203-205 Florida, 196 Quality Driving Circles, 202 roadside interventions (Toronto), 233 rushing as risk for, 100-102 Salt Lake City UT incidents, 94-95 Scenario Analysis – Newspaper Stories: Road Rage Shoot Out in Fender Bender, 205 Scenario Analysis of Teen Drivers’ Unrecognized Road Rage Behavior (Table), 207 self-referral for therapy, 57 social vs. individual problem, 116 spectrum of, 116, (Chapter 4), 84-108 speed limit resistance as related to, 237-254 staring as threat, 145-146 statistics, 28, 145 tendency sign of, 77 Your Epic Road Rage Tendency (Checklist), 97 Your Road Rage Tendency (Checklist), 40-42 Your Verbal Road Rage Tendency (Checklist), 91 Texas incidents, 95 Toledo OH incident, 96 Toronto, Canada, roadside interventions to curb road rage, 233 trigger theory of, 76-80 types of, 116 unpredictability as risk for, 52, 54-55, 73 use of term 22 verbal, 89-91 Your Verbal Road Rage Tendency (Checklist), 91 video games, 50-52 Web-based Survey, 57-58 RoadRageous (self-study video course), 196-197, 203-205 Florida, 196 Quality Driving Circles, 202 Road warrior movies as cause of aggressive driving, 48-49 Road Watch traffic safety program, Ontario, Canada, 252 Roadwatch Program against aggressive Driving (Caledon, Canada), 227 Rodine, Sharon (speaker at 1996 National Women’s Political Caucus) need for civility in society, 28 Rothe, J. Peter (automotive sociologist) research on concerns of older drivers, 208-209 Royal Automobile Club (Britain) national driving courtesy day sponsor, 172 Rule enforcer, "Polite," at-risk for road rage, 56 Rules, Identifying Your Irrational (Checklist), 150 "Rushing Maniac," 100-103 Are you a Rushing Maniac? (Checklist), 102-103 S Sacramento CA red-light-running fatalities, 247 Safety see Traffic safety San Antonio as one of worst cities for road rage deaths, 221 TEE cards for police training, 234 San Bernardino CA as one of worst cities for road rage deaths, 221 San Francisco CA 1 of 5 most traffic-congested cities, 72 Bay Area drunk driving reports, 261 Scenario Analysis – Newspaper Stories: Road Rage Shoot Out in Fender Bender, 205 Scenario Analysis of Teen Drivers’ Unrecognized Road Rage Behavior (Table), 207 Scenario Analysis to Develop Critical Thinking (Exercise), 206-207 "Scofflaw," 105-106 Are you a Scofflaw? (Checklist), 106 Seat belt use, 230 Seattle WA Interstate 5 ramp meters reduce accident rates, 266 Section 402 of the U.S. Code (state and community highway safety grant program), 224 Self-appraisal for emotional self-control, 62 Self-assessment Assessing Myself as a Driver, (Exercise), 134-135 Objective Self-Assessment for Drivers, 133-134 Self-control, emotional see Emotional self-control Self-Improvement Program, Three-Step Driver, (Chapter 6), 133-150 Self-witnessing in traffic, 116, 180, 204-205 definition, 126, 138 Driver’s Diary, 148-149 emotional intelligence, 2nd step for gaining, 137-143 emotional territoriality control, 126 for assessment as driver, 116, 133-135 negative events, feelings, 139-140 Partnership Driving (Exercise), 185-189 positive events, feelings, 140 retrospective reporting unreliable, 138 tape recorder use, 138 to maintain supportive driving, 118, 169 Witnessing Your Aggressive Driving (Checklist), 140-143 Selye, Hans (author of The Stress of Life) on stress-related illness, 61 Sensorimotor driving skills, 197-198 Shopping mall rage, 32 Shrinking Your Emotional Territory, 124-127 Acting "As-If" (Exercise), 127-129 Sidewalk rage, 32, 33-34 Signals to alert other drivers, 171-173 Slater, Rodney (US Secretary of Transportation) on national campaign against red light running, 247 Sleep deprivation as driving impairment, 59-62 Slovenia traffic dangers, 26 "Smooth Operator" program to combat aggressive driving, 229 Social responsibility in traffic, 38-39 Speed limits/Speeding see also Aggressive driving; Electronic traffic surveillance; Racing; Rushing maniac; Scofflaw; Traffic calming; Traffic safety Association of British Drivers view of limits, 241 (Chapter 11), 237-254 Citizens Against Speeding and Aggressive Driving, 251-252 definition of speeding, 237-238 speed limit + X "rule," 237-238 denial of speeding effect on accident rate, 242 drivers’ rebellion against, 237-240 "hurry sickness" 102 maximum speed limit, study of traffic safety after 1995 repeal, 241-242 National Motorists Association Foundation study on speed limits and highway safety, 241-242 National Motorists Association view of limits, 241, 246 police presence as curb on speeding, 243-244 psychological pressures for speeding, 101 speed trap registries, 250-251 time saved by speeding, 101 traffic safety engineers views on limits, 243 St. Petersburg FL as one of worst cities for road rage deaths, 221 Staring as threat, 145-146 Status-seeking in driving behavior, 29 "Stink eye" (nasty look: Hawaii), 145 Stop light running see Red light running Stop signs see also Traffic calming Manual on Uniform Traffic Control Devices (MUTCD) forbids stop signs for speed control, 246 Stress see also Anger; Emotions caused by traffic problems, 61, 71-73, 269 effects of, 31, 61, 67-68, 80, 269 Institute for Stress Medicine, Norwalk CT, 75 reduction of with supportive driving, 169 Support groups see Quality Driving Circles Supportive driving, 145, 167-190, 212; see also Passengers; Positive driving Acting "As-If" (Exercise), 127-129 as level three of emotional intelligence, 118-119 benefits, 118-119, 167-171, 183 (Chapter 8), 167-190 children, 157 definition, 167 Partnership Driving (Exercise), 185-189 philosophy, 176 prosocial thought, 118 shift from aggressive driving, 38, 70, 168-169 Supportive Driving Affirmations (Checklist), 179-180 techniques, 118 Surf rage, 32-33 in California; Hawaii; Newquay, England 32-33 proposed hate crime, 33 Surveillance of traffic see Electronic Traffic surveillance T TABLES Aggressive Driving Behaviors in Young and Older Drivers, 212 Anatomy of a Road Rage Tragedy, 121-122 Common Driving Behaviors and the Percentage of Drivers Who Do Not Consider Them Aggressive, 48 Driving With Emotional Intelligence: Transforming Oppositional Symptoms into Intelligent Remedies, 130 Inner Power Tool: Acting "As-If," 128 Levels of Emotional Intelligence, 117 Objectives Emphasized by the RoadRageous Video Course, 204 Percentage of Men and Women Self-Reporting Aggressive Driving Behaviors, 58 Positive and Negative Driver Competence Skills, 123 Scenario Analysis – Newspaper Stories: Road Rage Shoot Out in Fender Bender, 205 State-to-State Comparison of Aggressive Driving Law Language, 232 Scenario Analysis of Teen Drivers’ Unrecognized Road Rage Behavior, 207 Tampa FL as one of worst cities for road rage deaths, 221 Tannen, Deborah (writer on interpersonal communication), anger as dominance method, 35 views on conflict and disputes, 28-29 Tape recorder for driver self-witnessing, 138; see also Cameras Tappan Zee Bridge (New York City) electronic toll lanes, 266 Tavris, Carol (author of Anger: the Misunderstood Emotion) on Darwin’s Theory of human aggression, 35 Taylor, Moulton (father of the flying auto-mobile), 268 Technology clearinghouse on aggressive drivers, 225 TEE Cards (Traffic Emotions Education instruction tool), 202 San Antonio police use of, 234 TEE Card No. 30C6 (Scenario analysis), 205 Teenaged drivers see Adolescent drivers Telephones see Car phones Television programs as cause of violence, 49-50 driving depicted on, 48-50 John Larson’s view, 49-50 Tennessee see also Knoxville proposed intelligent transportation system, 266 Territoriality cause of aggressive driving, 61 driving stressor, 53, 61 in "parking lot rage," 85-86 Shrinking Your Emotional Territory, 124-127 Texas see also Beaumont; Corpus Christi; Dallas; Ft. Worth; Houston; Laredo; San Antonio cameras to enforce traffic regulations, 247 road rage incidents, 95 Thailand see Bangkok ThinkPad (IBM) for mobile office, 264 Thoughts, negative see Negativity Witnessing Your Thoughts (part of Checklist), 141-142 Three-Step Driver Self-Improvement Program (Chapter 6), 133-150 changed feelings and thoughts, 168-169 Tinted car windows as contributor to sense of driver anonymity and isolation, 62, 93 Tips, driving, 107-108 Toledo OH road rage incident, 96 Toll lanes, electronic, Tappan Zee Bridge, (New York City), 266 Toronto, Canada roadside interventions to curb road rage, 233 Towson State University, MD research on horn honking, anonymity and hostility, 62 Traffic accidents see also Aggressive driving-cost of, statistics; Electronic traffic surveillance; Intelligent transportation systems; Road rage-cost of, statistics; Traffic fatalities adolescents, 191-192, 194, 211 at intersections, 248 causes, 23, 70 car phone use, 261 economic cost, 23, 213, 220-221 electronic surveillance to reduce, 247-250 gender differences, 58-59 identification of three types of highway incidents making headlines, 75-76 National Motorists Association Foundation study on speed limits and highway safety, 241-242 red light running as primary cause, 247 statistics, 58-59, 69, 213, 221-222 adolescent drivers 191-192, 194, 211 older drivers 211 Philadelphia, 24-25 Traffic calming, 244-247; see also Speed Limits/Speeding; Traffic safety benefits, 244 bicyclists, 245-246 controversy, 244-246 Institute of Transportation Engineers definition, goals, benefits of, 244-245 Manual on Uniform Traffic Control Devices (MUTCD) forbids stop signs for speed control, 246 Traffic congestion as stressor, 71-73 costs, 71, 72-73 most and least affected US cities, 72 solutions, 73 statistics, 72 Traffic fatalities see also Aggressive driving-cost of, statistics; Road rage-cost of, statistics; Traffic accidents California, 192 costs, 220 due to aggressive driving, 221-222 due to red light running, 247 gender differences, 58-59 statistics, 221, 247 Traffic psychology see Driving psychology Traffic safety see also Law enforcement, traffic; Traffic calming California Highway Patrol campaign, 233 Citizens Against Speeding and Aggressive Driving, 251-252 Highway Safety Act of 1996, 224 Section 402 of the U.S. Code (state and community highway safety grant program), 224 Traffic surveillance see Electronic Traffic surveillance Training for car phone use while driving, 261-263 for ITS driving, 265, 268 for multitasking while driving, 258-270 for older drivers, 211 Transportation Research Board plan to curb aggressive driving, 224-225 TranStar (Houston intelligent transportation system), 266 Trigger Theory of Road Rage, 76-80 Type A personality aggressive driving risk, 56-57 behavior modification reduces recurrence of heart attacks, 80 U U.S. Congress hearings on aggressive driving, 37, 196, 221-224 U.S. Department of State Consular Information Web page advice on aggressive driving overseas, 25-27 U.S. Department of Transportation see also Federal Highway Administration; National Highway Traffic Safety Administration aggressive driving as highest priority, 228 Highway Safety Act of 1996, 224 intelligent transportation system plans, 265-266 National Economic Crossroads Transportation Efficiency Act of 1997, 224 red light running, 1998 federal campaign against, 229 Secretary of Transportation’s highest priority – aggressive driving, 228 U.S. National Highway Traffic Safety Administration see National Highway Traffic Safety Administration United Kingdom; see also England Dangerous Driving Road Traffic Act of 1988, 24 University of California, Irvine, study on commuting stress and illness, 72 University of California Transportation Center commuting stress research, 61 University of Southampton, New Zealand aggressive driving research, 26 University of Virginia study on unreliability of vehicle photos on highways, 249 Unpredictability of driving environment, 52, 54-55, 73 as driving stressor, 54 Utah see also Salt Lake City cameras to enforce traffic regulations, 247 V Venting of anger, rage, 35 driving stressor, 54 harm to health, 61, 80-81 inhibition of as beneficial, 112 Iowa State University experiment, 81 justification for aggression, 111 Verbal Rewards for Good Passengers (children), 153-154 Verbal Road Rage, 89-91 Verbal Road Rage Tendency, Your (Checklist), 91 ViaVoice (IBM) speech recognition software, 264 Victoria, Australia intersection accidents reduced with electronic surveillance, 250 Video cameras see Cameras; Electronic traffic surveillance Video games, Road Rage in, 50-52 Vigilantism, Automotive, 97-100 Are You an Automotive Vigilante? (Checklist), 99-100 Violence as third of 3 levels of aggressive driving intensity, 76 computer games, 50-52 cultural norms, 28, 96 drivers against passengers, 182 intensity levels, 111-112 Megargee’s research on causes, 30 outcome of aggressive behavior, 145-146 past violence as predictor of future violence, 30 prison inmate classification, 30 television programs as cause of, 51-52 Virginia aggressive driving law language, 232 cameras to enforce traffic regulations, 247 Visteon Automotive Systems (Ford Motor Co. intelligent transportation system), 248, 263, 264 W War metaphors in driving, 29 Washington, D.C. 1 of 5 most traffic-congested cities, 72 Aggressive Driving and the Law symposium, 228 aggressive driving patterns, 46-48 cameras to enforce traffic regulations, 247 Capital Beltway Update on aggressive driving, 46-47 road rage incidents, 23, 97 traffic congestion cost per driver, 73 Washington, George, Rules of Civility, 36-38 Washington State see also Mercer Island; Seattle aggressive driving law language, 230-232 Web-based Road Rage Survey, 57-58 types of drivers by type of vehicle, 75 Window-tinting in cars as contributor to false sense of driver anonymity and isolation, 62, 93 Windows CE (Microsoft) car computer, 264 Winning and Losing in the Driving Game (Checklist), 42-43 Wisconsin see also Milwaukee cameras to enforce traffic regulations, 247 Witnessing self in traffic see Self-Witnessing in traffic Witnessing Your Aggressive Driving (Checklist), 140-143 Workplace bullying, 33 Workplace rage, 32; see also Desk rage anger management workshops, 61 Workplace Solutions (conflict management consortium, Red Hook NY), 33 Wrong Assumptions, Identifying (Exercise), 131-132 Y Yahoo! (Worldwide Web search engine) Ford Motor Co. collaboration for Web Access in cars, 264 YARR see Youth Against Road Rage Young drivers see Adolescent drivers Youth Against Road Rage (YARR) signal for civility on the road, 172 Z Zen driving, 177-178 Zimich, Larry (world champion cyclist) victim of sidewalk rage, 34
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