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Excerpts from the Book: 
ROAD RAGE AND AGGRESSIVE DRIVING
by Leon James and Diane Nahl

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CONTENTS

To see Chapters 1 to 7 click here  ||  To see Chapters 8 to 12 click here

Index

A

AAA see American Automobile Association

AARP see American Association of Retired Persons

AASHTO see American Association of State Highway and Transportation Officials

Accidents see Traffic accidents

Acknowledging need for understanding of road rage syndrome (1st step for driver emotional intelligence), 135-137

Acting "As-If" (Exercise), 127-129

Adolescent drivers, 25, 256-265

accident statistics, 191-192, 194, 211

driver education need, 193

insurance costs, 211

music while driving, 259

parental involvement with teen driver, 177, 193-194

Scenario Analysis of Teen Drivers’ Unrecognized Road Rage Behavior (Table), 207

stress statistics, 212

Teenagers at Risk, 191-194

vs. older drivers, 211-212

Youth Against Road Rage (YARR) signal for civility on the road, 172

Advertising see Automobiles

Advocates for Highway Safety support for electronic traffic surveillance, 249-250

Aerocar (flying automobile), 268

Affective behavior, 63; see also Emotions; Feelings, Moods

Affective education, 115-116

Affective driving skills, 55, 197-198, 204

Age of Rage, Driving in the, (Chapter 1) 21-45

Aggressive behavior see also Aggressive Driving; Anger; Bullying; Road rage; Venting

Aggressive Competitor, 103-105

anger as cause of, 35, 56, 57

assertive vs., 57, 237-240

biological theories, 55-56

causes, 35, 64

cultural norms, 28, 96

Darwin’s theory of human aggression, 35

Deborah Tannen’s view, 27-28

Freud’s Darwinian theory, 55

habit strength, 30

influence of television programs, 51-52

justification for, 111

levels of intensity, 111-112

Megargee’s research on causes, 30

prisoners, 30

Tavris, Carol (author of Anger: the Misunderstood Emotion) on Darwin’s theory of human aggression, 35

Aggressive driving see also Driver Education; Electronic traffic surveillance; Emotional Intelligence; Emotions; Red light running; Road rage; Self-Witnessing; Supportive driving

Acting "As-If" (Exercise), 127-129

activism against, 251-253

advice for avoiding, 25-27, 39; 107-108, 225

age differences (Table), 212

Aggressive Competitor, 103-105

Are You an Aggressive Competitor? (Checklist), 104-105

Aggressive Driving Behaviors in Young and Older Drivers (Table), 212

Aggressive Thoughts and Feelings (Checklist), 65-66

anger as cause of, 52-57, 76-80

as criminal behavior, 31

assertive vs., 57, 237-240

attention from media and authorities, 21-25

beliefs, 194-195

biological theories, 55-56

blaming others, 47, 169

Calgary, Canada, 26-27

campaigns against, 220-236

Capital Beltway Update, 46-47

car types and driver types, 75, 256

causes, 48-50, 61, 69-83, 112, 246, 269

children, effect on, 151-166

Citizens Against Speeding and Aggressive Driving (CASAD), 251-252

National Road Victims Remembrance Day, 251

Citizens for Roadside Safety pro-law enforcement stance, 240

Common Driving Behaviors and the Percentage of Drivers Who Do Not Consider Them Aggressive (Table), 48

competitiveness, 47, 103-105

computer games, 50-52

costs, 221

covert vs. overt, 222

cultural roots/norms of, 27, 29-30, 48-49, 56, 152, 239-240, 269

culture of disrespect, 28-32

culture of rage, 21-24, 239-240, 253

cycle of escalation, 120, 253

Dangerous Driving Road Traffic Act of

1988 (England), 24

dealing with other drivers, 107-108

defensive driving as contributor to, 69-71

definition, 23-24, 133, 196-197, 229-231

difference between legal and popular, 48

in Arizona, Connecticut, 232

language describing observable behavior, 229-232

in Nebraska, New York State, Virginia, 232

in New Jersey, 229-230

in Washington State, 230-232

National Highway Traffic Safety Administration, 222

denial of, 46-48, 57

disrespect, culture of, 28-32

emotional intelligence, 111-132

emotional literacy, need for, 35, 313

England, 23-24

factors influencing, 56-57

federal plan to curb, 224-225, 228-229

federal technology clearinghouse on aggressive drivers, 224

Florida initiative against, 226

gender differences, 57-59

George Washington’s Rules of Civility recast for drivers, 36-38

Hawaii, 57

high-risk driver profile, 56-57

how aggressive driving turns to road rage, 145

impaired driving, 59-62

in computer games, 50-52

intelligent transportation systems, 265-268

intensity levels, 76

Jekyll and Hyde passive-aggressive personality as risk for, 56

justification for, 74, 77, 80, 99

language describing observable behavior, 229-232

law enforcement against, 25, 225-234

citizens’ reactions to, 240-243

electronic traffic surveillance, 247-250

government paternalism, 233, 234, 240-243

inter-agency coordination, 233-234

media coverage, 234

left-lane bandit, 86-88

legislation against, 196, 222, 226, 228,229-234

Canada, 222

New York State, 228

United Kingdom, 24, 222

Washington State, 230-231

male drivers, 29

measuring difficulty, 230

Mental Health and, (Chapter 2), 46-58

mental illness factors, 56

Michigan initiative against, 226

music effect while driving, 258-259

National Economic Crossroads Transportation Efficiency Act (NEXTEA) of 1997, to combat aggressive driving, 224

National Highway Traffic Safety Administration, 46-47, 221-222, 224-225, 235

Negative vs. Positive Driving, 122-123

negativity, 89-90

Nerenberg, Dr. Arnold (road rage psychotherapist) on how aggressive driving becomes road rage, 145

New Zealand, 26

overt vs. covert, 222

Percentage of Men and Women Self-Reporting Aggressive Driving Behavior (Table), 58

Philadelphia, 24-25,

police initiatives, 225-229

"polite" rule enforcer at risk for aggressive driving, 56

protecting yourself from, 39

psychology of, 47-48

Quality Driving Circles, 200-203

Recognizing Aggression on the Road (Exercise for children), 158-160

recovery from, Three-Step Program for, 57, 133-150

resistance to change, 57, 144-148, 185, 257

retaliation/revenge against, 64, 78, 88, 89, 98

risky driving, 47

rushing, 100-103

Secretary of Transportation’s highest priority, 228

scofflaw, 105-106

shift to supportive driving, 38

"Smooth Operator" program to combat, 229

socioenvironmental factors, 56

speeding see Speed Limits/Speeding staring as threat, 145-146

statistics, 221-222, 228

stop signs as contributor to, 246

Technology clearinghouse for law enforcement to manage aggressive driving, 225

television programs, 48-50, 216-219

John Larson’s view, 49-50

Three Step Program for recovery, 57, 133-150

Type A personality, 56-57

U.S. Consular Information Web page advice on aggressive driving overseas, 25- 27

War Against, (Chapter 10), 220-271

Washington, D.C. patterns, 46-48

Witnessing Your Aggressive Driving (Checklist), 140-143

world phenomenon, 25-27

Aggressive Driving and the Law symposium, Washington, D.C., 228

Aging see also Older drivers driving impairment, 59-62

Air rage, 32

Alcohol breath analyzers, 230

driving impairment, 59-62

Aloha spirit in Hawaii, 168, 173, 212

American Association of Retired Persons opposition to licensing restrictions for older drivers, 211

refresher courses for older drivers, 211

American Association of State Highway and Transportation Officials (AASHTO) plan to curb aggressive driving, 224-225

American Automobile Association AAA Foundation for Traffic Safety aggressive-driving seminars with Dr. John Larson, 195

car phone use research, 261

Connecticut chapters’ aggressive- driving seminars with Dr. John Larson, 195

deaths due to driver disputes, 22-23

Driver-ZED (adolescent driver education program), 194-196

Mike Johnson (spokesperson) view on Carmageddon video game, 51

Novice Driver Education Model Curriculum Outline, 195

older vs. younger drivers (Table), 212

refresher course for older drivers, 211

American Driver and Traffic Safety Education Association

driver education statistics, 193

handbook, 70

American Heart Association fight-or-flight response link to heart and coronary artery damage, 61

Anatomy of an Epic Road Rage Tragedy, 120-122

Anger see also Anger management; Emotions; Stress; Venting

and aggression, 35

and driving, 52-57

as biological instinct, 55-56

causes and effects, 35-36, 80-81, 113

choice, 35-36

control of, 34-36

Daniel Goleman’s view, 35, 112-113

Deborah Tannen’s view, 35

displaced, as aggressive driving risk, 56, 57

dominance tool, 35

expression as harmful, 80-81

gender differences, 64

inhibition of as beneficial, 112

as harmful, 80-81

learned habit, 35

neurological process, 112-113

norms of, 48, 59

reduction methods, 114

road rage risk, 52

Tavris, Carol (author of Anger: the Misunderstood Emotion) on Darwin’s theory of human aggression, 35

trigger theory, 76-77

venting of, 35

driving stressor, 54

harm to health, 61, 80-81

Iowa State University anger venting experiment, 81

Anger management Harborview anger management clinic, 57

Nerenberg, Dr. Arnold (road rage psychotherapist), 57

techniques, 112

University of Washington program, 56-57

workplace, 61

Anger: the Misunderstood Emotion (book by Carol Tavris), 35

Anonymity

as inhibition weakener, 61-62

as related to horn-honking, 62

tinted car windows as contributor to sense of, 62, 93

"Argument culture" war metaphors, 29

Arizona see also Phoenix

aggressive driving law language, 232

"As-If", Acting (Exercise), 127-129

Assessing Myself as a Driver (Exercise), 134-135

Association of British Drivers opposition to speed limits policies, 241

Assumptions, Identifying Wrong (Exercise), 131-132

Athens, Greece traffic congestion, 27

Atlanta GA automated traffic incident response system, 266

Automatic self as driver, 138-139

Australia see Victoria

Automobile Association (United Kingdom) position on Carmageddon computer game, 51

Automobiles see also Car phones; Intelligent transportation systems

advertising, 256, 257

campaign against aggressive driving in advertising, 251-252

car types and driver types, 75, 256

computers in, 263-265; see also Intelligent transportation systems

conveniences for food/eating, 259-261

Dream Cars and Driving Reality, (Chapter 12), 255-271

emotional relationship with, 255-258

fantasies, 255-258

flying cars, 268

food for eating while driving, 260

love of, 256

motives for liking/buying certain types, 255-258

names of, as expression of power, 256

nicknames for, 257

songs and poems about, 256-257

sound systems, 258

tinted windows as contributor to sense of driver anonymity and isolation, 62, 93

women and, 256

Automotive telematics see Computers in cars; Intelligent transportation systems

Automotive Vigilante, 75-76, 97-100

Automotive Vigilante, Are You an (Checklist), 99-100

cause of traffic hostility, 49

justification for, 76, 77, 80, 99

response to "left lane bandits," 86-87

survey of intensity, 86-87

B

Backseat drivers/driving see Passengers

Bakersfield CA 1 of 5 least traffic-congested cities, 72

Bangkok, Thailand road rage incident, 27

Beaumont TX 1 of 5 least traffic-congested cities, 72

Behavior modification see Modifying driving personality

Berger, Todd (stress psychotherapist; author of Zen Driving) on driving therapy, 177-178

Bicyclists

as passive-aggressive road ragers, 86

road rage incidents, 23, 34, 97, 176-177

Bills see Legislation

Blaming others for aggressive driving, 47, 169

Boston MA road rage incident, 95

Boulder CO traffic congestion cost per driver, 73

Brain see Left brain/Right brain

Breath analyzers, 230

Britain see also England

Association of British Drivers opposition to speed limits, 241

national driving courtesy day, 171

surf rage, 33

British Columbia, Canada electronic traffic surveillance, opposition to, 249

British Transport Research Laboratory report on speeding, 241

Bullying automotive see Aggressive behavior; Aggressive driving; Automotive vigilante; Road rage

cause of violence, 49-50

in the workplace, 33

C

Cadillac "Web car," 264-265

Cafeteria rage, 32

Caledon, Canada, Roadwatch Program against aggressive driving, 227

Calgary, Canada aggressive driving and road rage 26-27

California see Bakersfield; Fresno; Los Angeles; Oakland; Riverside; Sacramento; San Bernardino; San Francisco

adolescent traffic fatality statistics, 192

cameras to enforce traffic regulations, 247

red light running fine increase, 247

surf rage, 32-33

California Highway Patrol Bay Area drunk driving reports, 261

traffic safety campaign, 233

Calming see Traffic calming

Cameras see also Electronic traffic Surveillance; Tape recorders

self-witnessing in traffic, 139

traffic law enforcement, 234, 247

in California, Colorado, Delaware, Hawaii, Illinois, Maryland, New Jersey, New York, North Carolina, Oregon, Texas, Utah, Virginia, Washington DC, Wisconsin, 247

watching backseat children, 264

Campaign Against Workplace Bullying, 33

Canada see also British Columbia; Caledon; Calgary; Ontario; Toronto

Canadian Automobile Association support of Driver-ZED (adolescent driver education program), 194

Capital Beltway Update (1994, 1995, 1997 studies of aggressive driving patterns in Washington, D.C.), 47

Car phones, 261-263

laws restricting use, 261-262

risks in using, 261-263

training for use while driving, 261-263

Car show rage, 34

Carmageddon (car-racing computer game), 50-51

CARR see Children Against Road Rage

CARRtoons (driver education instructional tool), 203

Cars see Automobiles

CASAD see Citizens Against Speeding and Aggressive Driving

Central Michigan University study of cultural roots of aggressive driving, 239-240

Change, resistance to, 57, 144-148, 185, 257

CHECKLISTS

Aggressive Thoughts and Feelings, 66-66

Are You a Rushing Maniac? 102-103

Are You a Scofflaw?, 106

Are You an Aggressive Competitor? 104-105

Are You an Automotive Vigilante? 99-100

Do I Support Passenger Rights in My Car?, 184

How Passenger-Friendly Are You?, 184-185

Identifying Your Irrational Driving Rules 150

Positive Driving Behavior, 213-214

Supportive Driving Affirmations, 179-180

Winning and Losing in the Driving Game, 42-43

Witnessing Your Aggressive Driving,  140-143

Your Epic Road Rage Tendency, 97

Your Passive Aggressive Road Rage Tendency, 88-89

Your Range of Hostility, 81-82

Your Road Rage Tendency, 40-42

Your Verbal Road Rage Tendency, 91

Chicago IL 1 of 5 most traffic-congested cities, 72

Children see also Adolescent drivers

Aggression on the Road, Recognizing (Exercise for Children), 158-160

as passengers, 152-154

as pedestrians, 154-157

backseat management of, 152-154, 264

Behaviors, Appropriate and Inappropriate Passenger (Exercise for children), 160-161

behavior norms, 152

Children Against Road Rage (curriculum) 157-158

authors’ proposals to Congress, 223

driver education as solution to aggressive driving, 114

Drivers Behaving Badly (Exercise for Children), 161-165

emotional intelligence for, 153

Observing Driving (Exercise for children), 161-162

parental driving influence, 151-153, 157

rewards for good passenger behavior, 152-154

road rage, (Chapter 7), 151-166

traffic education, 156-157

Verbal Rewards for Good Passengers, 153-154

violence as influence on, 30

Cincinnati OH, Anatomy of an Epic Road Rage Tragedy, 120-122

Circleville OH road rage incident, 95-96

Cities with highest road rage deaths, 221

Cities with least/most traffic congestion, 72

Citizens Against Speeding and Aggressive Driving, CASAD (D.C. lobbying group), 251- 252

against TV commercials showing speeding and aggressive driving, 251-252

National Road Victims Remembrance Day, 251

Citizens for Roadside Safety pro-law enforcement stance, 240

Civility, George Washington’s Rules of, 36-38

Civility in society, need for, 28

Clearwater FL as one of worst cities for road rage deaths, 221

Cognitive driving skills, 55, 197-198, 204

Colorado see also Boulder; Colorado Springs

cameras to enforce traffic regulations, 247

intelligent transportation systems, 266

Colorado Springs CO 1 of 5 least traffic-congested cities, 72

Commercial Vehicle Information System Network (CVISN), 266

Communication, Motorist-to-Motorist, 171-173

Community, highway see Highwaycommunity

Commuting

as driving stressor, 61, 269

average commuting time, 72

hours spent, 263

University of California, Irvine, study on commuting stress and illness, 72

Competitiveness

Aggressive Competitor, 103-105

Are You an Aggressive Competitor? (Checklist), 133-134

cause of aggressive driving, 47, 102-104

cultural habit, 103

gender differences, 63

harmful effects, 103

personal identity factor, 56

Computer games for drivers appeal to young adult males, 50

Carmageddon, 50-51

Driver, 50

Entertainment Software Rating Board, 50

Interstate ’76, 51

Road Rage, 51

violence in, 50-52

Computers in cars see also Intelligent transportation systems using while driving, 263-265

Conflict, 34, 143, 150, 164, 166; see also Emotions

Conflict Mentality, Part 1 (19-108)

Deborah Tannen’s view, 28-29

Conflict management

Workplace Solutions consortium, 33

Congestion see Traffic congestion

Congress/Congressional see U.S. Congress

Connecticut AAA aggressive-driving seminars with Dr. John Larson, 195

aggressive driving law language, 232

Consular Information Web page advice on aggressive driving overseas, 25-27

Contentiousness in society Deborah Tannens’ view, 28-29

Contests see Competitiveness

Control, lack of personal, as driving stressor, 53

Cooley, Charles (social theorist) on human ability to be thinker and observer simultaneously, 138

Coping skills

for self-control and driving, 61

Corpus Christi TX 1 of 5 least traffic-congested cities, 72

Courtesy, national day of driving (England), 171

Critical Thinking, Scenario Analysis to Develop (Exercise), 206-207

Cruelty; influence of television programs and video games, 51-52

Culkin, Kate (author of Ladies, Start Your Engines) women and cars, 256

Cultural norms of aggressive driving, 27, 29-30, 48-49, 56, 152, 237-240, 269

of aggressive behavior, 28

of drivers vs. passengers, 181

Culture of disrespect, 28-32

Deborah Tannen’s view, 28-29

Winning and Losing in the Driving Game (Checklist), 42-43

Customer rage, 32

CVISN see Commercial Vehicle Information System Network

D

Daily News list of 10 worst cities for road rage deaths, 221

DaimlerChrysler mobile office, 264

Dallas TX as one of worst cities for road rage deaths, 221

Dangers on road as driving stressor, 53

Dangerous Driving Road Traffic Act of  1988 (England), 24

Darwin’s theory of human aggression, 35

Freud’s Darwinian theory of human aggression, 55

Dashboard dining, 259-261

car convenience features, 259-260

food for eating while driving, 260

statistics, 260

Deaths see Road rage-deaths; Traffic fatalities

Defensive driving

as level 2 of emotional intelligence, 118

as contributor to driving hostility, 69-71, 170

disadvantages, 69-71, 118

philosophy, 175

Delaware; cameras to enforce traffic regulations, 247

Delphi system as part of intelligent transportation system, 263

Denenberg, Richard (conflict management professional) on "desk rage," 33

Denial of driving behavior, 46-48, 57, 104

as driving stressor, 54

Depression (psychological) effect on driving, 38

Designated Driving Partner Agreement, 186

Desk rage, 32, 33; see also Workplace rage

Diane’s Story, 15-16

Diary, Driver’s (self-witnessing), 148-149

Disability as driving impairment, 59-62

Displaced anger as aggressive driving risk, 56, 57

Disrespect

as cause of road rage, 28-32

culture of, 28-32,

Deborah Tannen’s view, 28-29

Winning and Losing in the Driving Game (Checklist), 42-43

District of Columbia see Washington, D.C. Diversity of driver experience, skill, style as driving stressor, 53

described, 167-168

Domination as motive for some aggressive behavior, 35

Dream Cars and Driving Reality, (Chapter 12), 255-271

Dr. Driving (traffic psychologist Leon James)

letters on driving kindness to DrDriving Web site, 178-179

need to slay "driving dragon", 37

Driver (video game software), 50

Driver education see also Children Against Road rage; Driver-ZED; Quality Driving Circles

AAA Foundation for Traffic Safety Novice Driver Education Model Curriculum Outline, 195

affective, 195-198

as part of traffic law enforcement, 231-232

as solution to aggressive driving, 115

authors’ proposals to Congress, 223

Children Against Road Rage, 157-158

cognitive, 197-198

Congressional hearings, 223

curriculum, 191-216, 223

defensive driving as risk factor, 69-71

Driver-ZED, 194-196

driving psychology curriculum, 115

emotions education, 114-115, 196

for adolescents, 193

in pre- and elementary school, 198-199

in high school, 200

in middle school, 199

in private driving schools, 258

justice system involvement, 196

lifelong, 115-116, 234

(Chapter 9), 191-216

RoadRageous video course, 196-197, 203-205

model instructional objectives for, 198-200

parental involvement with teens, 193-194

RoadRageous (self-study video course), 196-197, 203-205

Self-Improvement Program, Three-Step (Chapter 6), 133-150

sensorimotor, 197-198

traditional, 69-71, 203

Driver-to-driver communication, 234-237

Driver-ZED (adolescent driver education program), 194-196

Driver’s Diary (self-witnessing), 148-149

Drivers see also Adolescent drivers; Aggressive driving; Driving; Female Drivers; Male drivers; Older drivers; Road rage; Self-Witnessing; Supportive driving

age differences, 211-212

anonymity, 61-62, 93

Assessing Myself as a Driver (Exercise), 134-135

at risk for aggressive driving, 56-57

commercial, 204

computer games see Computer games for drivers denial of aggressive driving, 46-48

diversity of experience, skill, style

as driving stressor, 53

described, 167-168

driving style and type of car, 75, 256

elderly see Older drivers

Emotional Intelligence For (Chapter 5), 111-132

emotional self-control, 62-65

exaggerated beliefs about one’s own driving skills, style, attitude, 38

females see Female drivers

gender differences, 63-65

habits, 31-32, 136, 144

high-risk profile, 56-57

impaired, 59-62

males see Male drivers

Motorist-to-Motorist Communication, 171-173

Objective Self-Assessment for, 133-135

Positive and Negative Driver Competence Skills (Table), 123

passenger relationships, 180-185

Quality Driving Circles, 200-203

Random Acts of Kindness for Drivers (Exercise), 178-179

rebellion against speed limits, 237-240

resistance to change, 57, 144-148, 185, 257

self-rating as drivers, 136

status-seeking in driving behavior, 29

talking to themselves about traffic situation  89

teenaged see Adolescent drivers

Drivers’ licenses

graduated, for adolescent drivers, 192

New Zealand, 192

post licensing, 200

Driving see also Aggressive driving; Defensive driving; Drivers; Driving stressors; Oppositional driving; Road rage; Self-Witnessing; Supportive driving

affective skills, 55, 197-198, 204

as emotional irritant, 31, 52-57

as social activity, 73-74, 177

causes of anger while driving, 52-57

cognitive skills, 55, 197-198, 204

Common Driving Behaviors and the

Percentage of Drivers Who Do Not Consider Them Aggressive (Table), 48

computer games see Computer games for drivers

computer use while driving, 263-265

cultural norms, 29, 181, 257

culture of rage, 28

defensive driving as contributor to driving hostility, 69-71

Driving in the Age of Rage, (Chapter 1) 21-45

eating while driving, 259-261

fantasies, 93, 255-258

future of (Part 3), 218-271

habits, 31-32, 136, 144

impairments, 59-62

left brain/right brain, 62-63

Managing in the New World of, 268-269

multitasking while driving, 258-270

music see Music while driving

Negative vs. Positive Driving, 122-123

negativity, 31-32, 89-90

norms, 210

oppositional see Oppositional driving

Partnership Driving (Exercise), 185-189

Designated Driving Partner Agreement, 186

personality factors, 112, 196, 197, 204;

philosophies, 175-176, 185

prosocial, 122

psychology of see Driving psychology

Quality Driving Circles, 200-203

Real-World Driving Tips, 107-108

Reality, Dream Cars and Driving (Chapter 12), 255-271

resistance to change, 57, 144-148, 185, 257

risks, 52-57

car phone use while driving, 261-263

computer use while driving, 263-265

eating, 259-261

listening to music, 258-259

Rules, Identifying Your Irrational (Checklist), 150

Rules of Civility recast for driving, 36-37

sensorimotor skills, 197-198

signaling system, 171-173

skills affective and cognitive, 55, 197-198, 204

Positive and Negative Driver Competence Skills (Table), 123

sensorimotor, 197-198

stressors, 52-57, 61, 144-145

support groups see Quality Driving Circles

supportive see Supportive driving Tips, Real-World Driving, 107-108

training for see Driver education; Training

unpredictability, 52, 54-55, 73

war metaphors, 29

Zen driving, 177-178

Driving psychology, 112

for children, 157-158

genesis of scholarly study, 16, 25

(Part 2), 109-216

school curriculum, 115, 196-200

proposals to Congress, 223

Drugs, legal and illegal driving impairment, 59-62

Drunk driving see Impaired driving

E

Eating while driving, 259-261

Education see Driver education; Emotional intelligence

eGo (digital audio device for cars), 264

Elderly drivers see Older drivers

Electronic traffic surveillance, 230, 247-250

benefits, 248

in California, Colorado, Delaware, Hawaii, Illinois, Maryland, New Jersey, New York, North Carolina, Oregon, Texas, Utah, Virginia, Washington DC, Wisconsin, 247

integration with intelligent transportation systems q.v., 248

intersection accident rate cut by photo radar surveillance, 248

Los Angeles, 250

opposition to, 247-250, 253

British Columbia, Canada, 249

National Motorists Association, 247, 248-249

statistics, 248

support for, 250

Advocates for Highway Safety, 249-250

Harris Poll, 250

Insurance Institute for Highway Safety and Behavior Research Center

surveys, 249

unreliability of vehicle photos on highway, 249

Victoria, Australia, 250

Emotional Hijacking, Overcoming, 112-116

Emotional impairment as driving hazard, 60-62

Emotional intelligence see also Emotions

acknowledging need for understanding road rage syndrome (1st step for driver emotional intelligence), 135-137

(Chapter 5), 111-132

Driving With Emotional Intelligence: Transforming Oppositional Symptoms into Intelligent Remedies (Table), 130

Emotional Intelligence, Driving With (Chart), 172-174

for children, 153

for driving, 38-39, 55, 63, 70, 78, 108, 111-132

for reducing anger, 114

Goleman, Daniel 6 components of, 116

Emotional Intelligence (book), 112

school curriculum recommendation, 114-115

three levels of, 117-120

Emotional literacy see Emotional intelligence

Emotional self-control, 61, 203

while driving, 61-65

Emotional Territory, Shrinking Your, 124-127

Acting "As-If" (Exercise), 127-129

Emotions see also Anger; Emotional Intelligence; Feelings; Hostility; Moods; Stress

as driving impairments, 60-62

as driving stressors, 31

gender differences among drivers, 57-59

in activism against bad drivers, 253

"neural hijacking," 112

Witnessing Your Emotions (part of Checklist), 141

England, see also Britain; Newquay

aggressive driving, 23-24

Dangerous Driving Road Traffic Act of 1988, 24

desk rage, 33

"furious driving," 23-24

national day of driving courtesy, 171

Newquay, Cornwall, surf rage, 33

Entertainment Software Rating Board computer game ratings, 50

Envoy (car courtesy signal system), 173

Epic road rage see Road rage-epic

ESRB see Entertainment Software Rating Board

EXERCISES

Acting "As-If", 127-129

Appropriate and Inappropriate Passenger Behaviors (for children), 160-161

Assessing Myself as a Driver, 134-135

Drivers Behaving Badly (for children), 162-165

Identifying Wrong Assumptions, 131-132

Negative vs. Positive Driving, 122-123

Observing Driving (for children), 161-162

Partnership Driving, 185-189

Random Acts of Kindness for Drivers, 178-179

Recognizing Aggression on the Road, (for children), 158-160

Scenario Analysis to Develop Critical Thinking, 206

Scenarios Analysis to Modify Oppositional Thinking, 129-131

Express lane rage, 34

F

Fantasies of punishment, retaliation and revenge, 64, 79, 89, 92, 99

Farina, Joseph (FL Chief Circuit Judge), on how to curb antisocial driving, 196

Fast food see Dashboard dining; Food

Faster (book by James Gleick), 102

Fatigue as driving impairment, 59-62

Faul, President of AAA, on Harrisburg and Philadelphia PA driving cultures, 25

Federal Highway Administration

Citizens for Roadside Safety, support of, 240

Commercial Vehicle Information System Network pilot program, 266

Highway Safety Act of 1996, 224

plan to curb aggressive driving, 224-225

Section 402 of the U.S. Code (state and community highway safety grant program), 224

Feelings see also Emotional Intelligence; Emotions; Moods

classified inventory of, 115

Daniel Goleman’s school curriculum recommendation, 114-115

difficulty in identifying, describing, 63

oppositional, 175

Female drivers

accident statistics, 58-59

aggressive, 57-59

emotions, 57-59

in the population, 59

Ladies, Start Your Engines (book by Kate Culkin), 256

FHA see Federal Highway Administration

FHWA see Federal Highway Administration

Fight-or-flight response, 61, 269

Florida see also Clearwater; Ft. Lauderdale; Hialeah; Hollywood; Miami-Dade; Orlando Pompano Beach; St. Petersburg; Tampa

aggressive driving initiative, 196-197, 226

surf rage, 33

Flying automobiles, 268

Food for eating while driving, 260

Ford Motor Co. Visteon Automotive Systems, 248, 263

Yahoo! collaboration for car Web access, 264

Ft. Lauderdale FL as one of worst cities for road rage deaths, 221

Fort Worth TX as one of worst cities for road rage deaths, 221

Freedom, value of, in driving, 52-53

Fresno CA red-light-running fatal accidents, 247

Freud, Sigmund - Darwinian theory of human aggression, 55

Fumento, Michael, doubts existence of road rage, 22-23

"Furious driving" in England, 23-24

G

Gender differences in drivers, 63-65

General Motors Corp. Cadillac "Web car," 264-265

OnStar (intelligent transportation system, 248

George Washington’s Rules of Civility, 36-38

Georgia see Atlanta

Gestures as motorist-to-motorist alerts, 171-173

Gilbert & Sullivan play Mr. Jericho, 23-24

Gleick, James (author of book Faster) on "hurry sickness," 102

Global Positioning System (GPS) as part of intelligent transportation systems, 248, 263, 264, 269

Goleman, Daniel (author of Emotional Intelligence) on anger, 35, 112-113

on emotional intelligence, 114-118

GPS see Global Positioning System

Graduated drivers’ licenses see Drivers’ Licenses-graduated

Grandmother’s complaint, 15

Greece see Athens

GT Interactive Software Driver, 50

Guidestar (Minnesota intelligent transportation system), 266

H

Harborview Anger Management clinic, 57

Harris Poll showing support for electronic traffic surveillance, 250

Harrisburg PA driving culture, 25

Harvard School of Public Health study of anger response and heart attacks, 80

Hate crime; surf rage proposed as, 33

Hawaii aggressive drivers resist change, 57

aloha spirit, 168, 173, 212

cameras to enforce traffic regulations, 247

"stink eye" (nasty look), 145

supportive driving, 212

surf rage, 33

Heart attacks caused by stress, 80

Helfgott, David (pianist) love of traffic, 119

Hialeah FL 1 of 5 most traffic-congested cities, 72

as one of worst cities for road rage deaths, 221

Highway community, sense of 120

Todd Berger’s view, 177-178

Highway Safety Act of 1996, 224

Hollywood FL as one of worst cities for road rage deaths, 292

Horn honking as related to anonymity and hostility, 62

Hostility as second of 3 levels of aggressive driving intensity, 76

Causes of Highway Hostility (Chapter 3), 69-83

horn-honking, 62

Your Range of Hostility (Checklist), 81-82

Houston TX; TranStar intelligent transportation system, 266

"Hurry sickness," 102

I

IACP see International Association of Chiefs of Police

IBM mobile office console, 264

Illegal drugs see Drugs, legal and illegal

Illinois see also Chicago

cameras to enforce traffic regulations, 247

re-examination for older drivers, 211

Illness and stress, 61

driving impairment, 59-62

Immobility as driving stressor, 52

Impaired driving, 59-62

Impatience as first of 3 levels of aggressive driving intensity, 76

Incapacity as driving impairment, 59-62

India see New Delhi

Inner Power Tools, 111-112

Institute for Stress Medicine, Norwalk CT, 75

Institute of Transportation Engineers traffic calming definition, goals, benefits, 244-245

Insults as cause of aggressive driving behavior, 70

Insurance Institute for Highway Safety and Behavior Research Center of Arizona red-light-running fatal accident statistics, 247

surveys showing support for electronic traffic surveillance, 249

Intel’s interest in computers in cars, 264

Intelligence for Drivers, Emotional (Chapter 5), 145-175

Intelligent transportation systems (ITS), 265-268

abuse potential, 268

benefits, 267-268

"black boxes," 268

Commercial Vehicle Information System Network (CVISN), 266

equipment for car-highway electronic integration, 267

in Atlanta GA, Colorado, Houston TX, Minnesota, New York NY, Pennsylvania, Seattle WA, Tennessee, 266

integration with electronic traffic surveillance q.v., 248

market for, 263-264, 265

National Motorists Association view of, 267-268

services for drivers, 266-267

systems, proprietary, 248, 263-266

training drivers for, 265

Quality Driving Circles, 265

U.S. Dept. of Transportation plans for, 265-266

International Association for Accident and Traffic Medicine (IAATM) statistics on adolescent driver fatal car crashes, 192

International Association of Chiefs of Police database of traffic records and and enforcement technology, 225

Interstate ’76 (driving computer game), 51

Iowa State University anger venting experiment, 81

Isolation of drivers from each other as driving stressor, 55, 268

ITS see Intelligent transportation systems

J

James, Leon (Dr. Driving; Univ. of Hawaii professor)

driving psychology genesis, 25

Leon’s Story, 16-17

Michelle Malkin’s reporting of, 37

proposals to Congress for reducing aggressive driving, 223

Java (programming language) interfaces for car computers, 264

Jekyll-Hyde behavior, 84-85

by Disney cartoon character Goofy, 92

passive-aggressive personality in aggressive driving, 56

Johnson, Mike (AAA spokesperson)  negative view of Carmageddon video game, 51

K

Kansas City KS/MO as one of worst cities  for road rage deaths, 221

Keyboard rage, 32

Kindness for Drivers, Random Acts of (Exercise), 178-179

Knoxville TN Road Rage Action Page program against aggressive drivers, 252

L

Ladies, Start Your Engines (book by Kate Culkin), 256

Laredo TX 1 of 5 least traffic-congested cities, 72

Larson, John (problem-driver psychiatrist) see also Driver-ZED

aggressive-driving beliefs, 194-195

congressional testimony on aggressive driving and driver education, 194-195

identification of three types of highway incidents making headlines, 75-76

view of television’s effect on driving habits, 49-50

Las Vegas NV as one of worst cities for road rage deaths, 221

Law enforcement, traffic, 225-234, 251

aggressive police Initiatives, 225-229

Caledon, Canada, 227

citizens’ reactions to police, 244

education as part of, 231-234

federal technology clearinghouse on aggressive drivers, 225

Florida, 226

multiagency cooperation model, 234-235

New York State, 228

police presence as curb on violators, 243-244

Washington State, 230-231

Laws see Legislation; Scofflaw

Left brain/Right brain, 62-63

in driving, 69-70

Left-Lane Bandit, 86-88

Legal drugs see Drugs, legal and illegal

Legislation to curb aggressive driving, 226, 229-234

New York State, 228

Leon’s Story, 16-17

Licenses see Drivers’ licenses

Lifelong driver education, 115-116,

(Chapter 9) 191-216; see also Older drivers; Quality Driving Circles

Los Angeles CA 1 of 5 most traffic-congested cities, 72

electronic traffic surveillance, 250

red-light-running fatal accidents, 247

Louisiana requirement for older driver physical exam, 211

M

Maiuro, Roland (director University. of Washington anger management program) factors influencing aggressive driving, 56-57

Male drivers

accident statistics, 58-59

aggressive, 29, 57-59

computer game enthusiasts, 50

emotions, 57-59

in the population, 59

Malkin, Michelle (reporter)Rules of Civility

recast for drivers, 36-37

Manual on Uniform Traffic Control Devices (U.S. Dept. of Transportation) use of stop signs for speed control, 331

Martinez, Ricardo (National Highway Traffic Safety Administration) Congressional testimony on aggressive driving, 221-222

Maryland; cameras to enforce traffic regulations, 247

Massachusetts see Boston

Medication see Drugs, legal and illegal

Megargee, Ned (criminal psychology researcher) classification of prison inmates’ aggression and violent behavior, 30

Mental Health, Aggressive Driving and, (Chapter 2), 46-68

Mental impairment driving hazard, 60

Mental self-control, 62-64

Mercer Island WA road rage incident, 226

Miami FL 1 of 5 most traffic-congested cities, 72

as one of worst cities for road rage deaths, 221

traffic statistics, 226

Michigan Office of Highway Safety Planning survey of driver stress and aggression, 227

Microsoft Windows CE car computer, 264

Milwaukee WI federal grant to curb aggressive driving, 229

road rage incident, 96

Minnesota’s Guidestar intelligent transportation system, 266

Missouri see Kansas City

Mobbing (European term for workplace bullying), 33

Mobile computing, 263-265

Mobile environment see Automobiles

Modifying driving personality (3rd step for driver emotional intelligence), 143-144

Moods see also Emotions; Feelings

difficulty in identifying, describing, 63

Motorist-to-Motorist Communication, 171-173

Envoy (car courtesy signal system), 173

Youth Against Road Rage signal for civility on the road, 172

Mount Zion Medical Center, San Francisco, study of heart palpitations and stress, 80

Moynihan, Patrick (US Senator) on defining deviancy downward, 25

Mr. Jericho, Gilbert & Sullivan play, 23-24

Multitasking

as driving stressor, 54

training for, while driving, 258-270

Music while driving effect of, 258-259

sound systems in cars, 258

MUTCD see Manual on Uniform Traffic Control Devices

N

Nahl, Diane (Univ. of Hawaii professor)

Diane’s Story, 15-16

National Conference of State Legislatures

report on aggressive driving legislation, 229

National Economic Crossroads Transportation Efficiency Act (NEXTEA) of 1997, to combat aggressive driving, 224

National Highway Traffic Safety Administration

adolescent driver car accident statistics, 191-192

advisory if confronted by aggressive driver, 225

Capital Beltway Update of aggressive driving, 46-47

car phone statistics, 261

grant program for highway safety, 224

Highway Safety Act of 1996, 224

plan to curb aggressive driving, 224-225

prediction that raising speed limits would increase accidents, 242

Ricardo Martinez’s aggressive driving testimony before Congress, 292-293

National Motorists Association, 241

opposition to electronic traffic surveillance, 247, 248-249

proposed driver signals to alert others, 171-172

reaction to NHTSA testimony before U.S. Congress, 222

speed limit enforcement resistance, 241

National Motorists Association Foundation study on speed limits and highway safety, 241-242

National Road Victims Remembrance Day, 251

National Safety Council refresher courses for older drivers, 211

National Women’s Political Caucus on need for civility in society, 28

Navigation systems, see Intelligent transportation systems

NavTech Map Data (in-car navigation system), 263

Nebraska; aggressive driving law language, 232

Negative vs. Positive Driving, 122-123

Negativity see also Oppositional driving

as driving stressor, 54, 63

causes and effects, 63, 116

events, feelings to self-witness, 139-140

Positive and Negative Driver Competence Skills (Table), 123

reframing, 126

self-witnessing in traffic, 137-143

while driving, 89-90

Neighbor rage, 32

Nerenberg, Dr. Arnold (road age psychotherapist)

anger management, 57

hostile driver exchange statistics, 145

how aggressive driving becomes road

rage, 145

RoadRageous video course (co-author),

196-197, 203-205

self-referrals for Road rage, 57

Nevada see Las Vegas

New Delhi, India driving behavior, 27

New Jersey  cameras to enforce traffic regulations, 247

language describing observable behavior, 229-232

New York City NY see also Tappan Zee Bridge

aggressive driving citations, 228

road rage incident, 24

New York State

aggressive driving, 227-228

aggressive driving law language, 232

cameras to enforce traffic regulations, 247

car phone use proposed legislation, 262

Road Rage Vans against aggressive driving, 228

New Zealand

aggressive driving study, 26

graduated drivers licenses, 192

Newquay, England surf rage, 33

NEXTEA see National Economic Cross- Roads Transportation Efficiency Act of 1997

NHTSA see National Highway Traffic Safety Administration

NMA see National Motorists Association

North Carolina; cameras to enforce traffic regulations, 247

Novaco, Raymond (psychologist) research on commuting stress, 61

O

Oakland CA 1 of 5 most traffic-congested cities, 72

Objective Self-Assessment for Drivers, 133-135

Ohio see Cincinnati; Circleville; Toledo

Older drivers, 208-214; see also American Association of Retired Persons

accident rates, 211

car phone use by, 261

concerns of, 208-209

female, 209-210, 211

licensing requirements/restrictions, 211

lifelong driver education need, 213

Quality Driving Circles, 202, 211

refresher courses for, 211

statistics, 210

stress statistics, 212

vs. young drivers, 211-212

OnStar (General Motors intelligent transportation system), 248, 263, 264, 265

Ontario, Canada; Road Watch road safety program, 252

Open Waves Act (proposed federal law on surf rage as hate crime), 33

Oppositional driving

Acting "As-If" (Exercise), 127-129

as level one of emotional intelligence, 117

Driving With Emotional Intelligence: Transforming Oppositional Symptoms into Intelligent Remedies (Table), 130

philosophy, 175

Scenarios Analysis to Modify (Exercise), 129-131

Oprah TV program describing road rage

incident, 107

Oregon; cameras to enforce traffic regulations, 247

Orlando FL as one of worst cities for road rage deaths, 221

P

Pain as driving impairment, 59-62

Parents see Children; Adolescent drivers

Parking lot rage, 32, 34, 85-86

Partnership Driving (Exercise), 185-189

Designated Driving Partner Agreement, 186, 202

Passengers

Appropriate and Inappropriate Passenger Behaviors (Exercise for children), 215-216

as passive-aggressive road ragers, 86

children, 151-154, 160-161

Do I Support Passenger Rights in My Car: (Checklist), 184

How Passenger-Friendly Are You? (Checklist), 184-185

punishment of by driver, 86

rewards from driver to child, 152-154

road rage against, by driver, 180-185

Passive-aggressive road rage, 85-89

definition, 85

Your Passive-Aggressive Road Rage Tendency (Checklist), 88-89

Pearsall, Paul (psychoneuroimmunologist), view on hostility expression, 80-81

Pedestrians

as passive-aggressive road ragers, 86

children, 154-157

Peer pressure as driving stressor, 73-75

on adolescent drivers, 192

Pennsylvania see also Harrisburg; Philadelphia

intelligent transportation systems, 266

Pennsylvania State University "parking rage" research, 85-86

Personality traits

Jekyll-Hyde syndrome, 84-85

of road rage, 85

Philadelphia

aggressive driving, 24-25

driving culture, 25

traffic accident increase, 25

traffic injury statistics, 24-25

road rage incidents, 96

Philippines; aggressive driving and road rage, 26

Phoenix AZ as one of worst cities for road rage deaths, 221

Phones see Car phones

Photo radar see Electronic traffic surveillance

PlayStation (computer game console), 50

Police see Law enforcement

"Polite" rule enforcer at risk for aggressive driving, 56

Polite Society (British) national driving courtesy day sponsor, 172

Pompano Beach FL as one of worst cities for road rage deaths, 221

Positive driving, 118, 212; see also Supportive driving

Come Out Swinging Positive, 175-178

events, feelings to self-witness, 140

Negative vs. Positive Driving, 122-123

Positive and Negative Driver Competence Skills (Table), 123

Positive Driving Behavior(Checklist), 213-214

Post-traumatic stress disorder as risk for road rage, 57

Prescription medication see Drugs, legal and illegal

Prison inmates classification by aggressive and violent behavior, 30

Prosocial thought, 118

Psychology, driving/traffic see Driving psychology

PTSD see Post-traumatic stress disorder

Q

Quality Driving Circles (QDC) for driver self- improvement, 200-203

instructional tools, 202-203

Leon James’ proposals to Congress, 223

novice older drivers, 210

training for using intelligent transportation systems, 265

R

Racing as driving fantasy, 93; see also Speed limit/Speeding

Radar see Electronic traffic surveillance

Rage see also Anger; Road rage

Age of Rage, Driving in the, 9-42

culture of rage, 28, 239-240, 253

express lane rage, 34

expression of, as detrimental, 52

habitual, 79

increase, 32-35

kinds of rage: air, cafeteria, car show, customer, desk, express lane, keyboard, neighbor, parking, shopping mall, sidewalk, surf, workplace, 32-34

Random Acts of Kindness for Drivers (Exercise), 178-179

Real World Driving Tips (Checklist), 107-108

Realities, Dream Cars and Driving, (Chapter 12), 255-271

Rebellion, Speed Limits – The Great Motorist, (Chapter 11), 237-254

Red light running see also Speed limits/ Speeding

California increase in fines, 247

electronic traffic surveillance, 247-250

Federal campaign against, 229

Fresno CA, 247

law enforcement, 230

Los Angeles CA, 247, 250

national campaign against, 247

number one cause of accidents, 247

number one traffic problem, 24, 101

pilot program to curb, 247

Sacramento CA, 247

statistics, 247, 250

Regulations/Restrictions as driving stressor, 53

Resistance to driving changes, 57, 144-148, 185, 257

Retaliation/revenge against other drivers, 78, 88, 89, 98, 129, 253

fantasies, 64, 79, 89, 92, 99

justification, 129

vigilantism see Automotive vigilante

Rewards see Children-rewards

Ride sharing effect on commuters, 25

Right brain/Left brain, 62-63

Riverside CA as one of worst cities for road rage deaths, 221

Roadkill (driving computer game), 51

Road Rage see also Aggressive competitor; Aggressive driving; Emotional Intelligence; Emotions; Self-Witnessing; Supportive

driving

acknowledging need for understanding of road rage syndrome (1st step for driver emotional intelligence), 135-137

advice for avoiding, 39; 107-108

against passengers, 180-185

Anatomy of an Epic Road Rage Tragedy, 120-122

as domination enforcement, 35

as psychological disorder, 223

bicycling incidents, 34, 97, 176-177

Boston MA incident, 95

campaigns against, 220-236

causes, 22, 69-83, 85, 100-102, 151

children, 151-166

Children Against Road Rage (CARR)

(curriculum), 157-158

Circleville OH incident, 95-96

Colorado Springs CO incident, 96

computer games’ influence on, 50-52

containment strategies, 116

costs, 220-221, 291-296

criminality, 11

cultural disorder, 223

cultural roots/norms of, 27, 29-30, 48-49, 56, 239-240, 269

culture of rage, 21-45, 28, 239-240, 253

cycle of escalation, 120, 253

dealing with other drivers, 107-108

deaths, 22-23, 28, 221

defensive driving as contributor to driving hostility, 69-71

definition, 22-24, 28

denial of one’s own road rage behavior, 46-48, 57

desire to punish as risk for, 76

displaced anger as risk for, 56, 57

disrespect, 28-32

emotional trap, 114

epic road rage, 92-97

definition, 92

Anatomy of an Epic Road Rage Tragedy, 120-122

Epic Road Rage Tendency, Your (Checklist), 97

gender differences, 57-59

habitual, 79

how aggressive driving turns to road rage, 145

impaired driving, 59-62

incident increase

United Kingdom, 56

United States, 94

justification, 74, 80, 99

media hype vs. reality, 21-25

Megargee’s research, 30

Milwaukee WI incident, 96

music effect while driving, 258-259

Objective Self-Assessment for Drivers, 133-135

passive-aggressive, 85-89

Passive-Aggressive Road Rage Tendency (Checklist), 88-89

personalities, 85-97

Philadelphia PA incident, 96

post-traumatic stress disorder as risk, 57

public awareness, 21-23

reality vs. media hype, 21-25

Road Rage Action Page program, (Knoxville TN) 252

Road Rage (computer game), 351

Road Rage Nursery, 151-153

Road Rage Vans (NY State) aggressive driving initiative, 228

RoadRageous (self-study video course), 196-197, 203-205

Florida, 196

Quality Driving Circles, 202

roadside interventions (Toronto), 233

rushing as risk for, 100-102

Salt Lake City UT incidents, 94-95

Scenario Analysis – Newspaper Stories:

Road Rage Shoot Out in Fender Bender, 205

Scenario Analysis of Teen Drivers’ Unrecognized Road Rage Behavior (Table), 207

self-referral for therapy, 57

social vs. individual problem, 116

spectrum of, 116, (Chapter 4), 84-108

speed limit resistance as related to, 237-254

staring as threat, 145-146

statistics, 28, 145

tendency sign of, 77

Your Epic Road Rage Tendency (Checklist), 97

Your Road Rage Tendency (Checklist), 40-42

Your Verbal Road Rage Tendency (Checklist), 91

Texas incidents, 95

Toledo OH incident, 96

Toronto, Canada, roadside interventions to curb road rage, 233

trigger theory of, 76-80

types of, 116

unpredictability as risk for, 52, 54-55, 73

use of term 22

verbal, 89-91

Your Verbal Road Rage Tendency (Checklist), 91

video games, 50-52

Web-based Survey, 57-58

RoadRageous (self-study video course), 196-197, 203-205

Florida, 196

Quality Driving Circles, 202

Road warrior movies as cause of aggressive driving, 48-49

Road Watch traffic safety program, Ontario, Canada, 252

Roadwatch Program against aggressive Driving (Caledon, Canada), 227

Rodine, Sharon (speaker at 1996 National Women’s Political Caucus) need for civility in society, 28

Rothe, J. Peter (automotive sociologist) research on concerns of older drivers, 208-209

Royal Automobile Club (Britain) national driving courtesy day sponsor, 172

Rule enforcer, "Polite," at-risk for road rage, 56

Rules, Identifying Your Irrational (Checklist), 150

"Rushing Maniac," 100-103

Are you a Rushing Maniac? (Checklist), 102-103

S

Sacramento CA red-light-running fatalities, 247

Safety see Traffic safety

San Antonio as one of worst cities for road rage deaths, 221

TEE cards for police training, 234

San Bernardino CA as one of worst cities for road rage deaths, 221

San Francisco CA 1 of 5 most traffic-congested cities, 72

Bay Area drunk driving reports, 261

Scenario Analysis – Newspaper Stories: Road Rage Shoot Out in Fender Bender, 205

Scenario Analysis of Teen Drivers’ Unrecognized Road Rage Behavior (Table), 207

Scenario Analysis to Develop Critical Thinking (Exercise), 206-207

"Scofflaw," 105-106

Are you a Scofflaw? (Checklist), 106

Seat belt use, 230

Seattle WA Interstate 5 ramp meters reduce accident rates, 266

Section 402 of the U.S. Code (state and community highway safety grant program), 224

Self-appraisal for emotional self-control, 62

Self-assessment

Assessing Myself as a Driver, (Exercise), 134-135

Objective Self-Assessment for Drivers, 133-134

Self-control, emotional see Emotional self-control

Self-Improvement Program, Three-Step Driver, (Chapter 6), 133-150

Self-witnessing in traffic, 116, 180, 204-205

definition, 126, 138

Driver’s Diary, 148-149

emotional intelligence, 2nd step for gaining, 137-143

emotional territoriality control, 126

for assessment as driver, 116, 133-135

negative events, feelings, 139-140

Partnership Driving (Exercise), 185-189

positive events, feelings, 140

retrospective reporting unreliable, 138

tape recorder use, 138

to maintain supportive driving, 118, 169

Witnessing Your Aggressive Driving (Checklist), 140-143

Selye, Hans (author of The Stress of Life) on stress-related illness, 61

Sensorimotor driving skills, 197-198

Shopping mall rage, 32

Shrinking Your Emotional Territory, 124-127

Acting "As-If" (Exercise), 127-129

Sidewalk rage, 32, 33-34

Signals to alert other drivers, 171-173

Slater, Rodney (US Secretary of Transportation) on national campaign against red light running, 247

Sleep deprivation as driving impairment, 59-62

Slovenia traffic dangers, 26

"Smooth Operator" program to combat aggressive driving, 229

Social responsibility in traffic, 38-39

Speed limits/Speeding see also Aggressive driving; Electronic traffic surveillance; Racing; Rushing maniac; Scofflaw; Traffic calming; Traffic safety

Association of British Drivers view of limits, 241

(Chapter 11), 237-254

Citizens Against Speeding and Aggressive Driving, 251-252

definition of speeding, 237-238

speed limit + X "rule," 237-238

denial of speeding effect on accident rate, 242

drivers’ rebellion against, 237-240

"hurry sickness" 102

maximum speed limit, study of traffic safety after 1995 repeal, 241-242

National Motorists Association Foundation study on speed limits and highway safety, 241-242

National Motorists Association view of limits, 241, 246

police presence as curb on speeding, 243-244

psychological pressures for speeding, 101

speed trap registries, 250-251

time saved by speeding, 101

traffic safety engineers views on limits, 243

St. Petersburg FL as one of worst cities for road rage deaths, 221

Staring as threat, 145-146

Status-seeking in driving behavior, 29

"Stink eye" (nasty look: Hawaii), 145

Stop light running see Red light running

Stop signs see also Traffic calming

Manual on Uniform Traffic Control Devices (MUTCD) forbids stop signs for speed control, 246

Stress see also Anger; Emotions

caused by traffic problems, 61, 71-73, 269

effects of, 31, 61, 67-68, 80, 269

Institute for Stress Medicine, Norwalk CT, 75

reduction of with supportive driving, 169

Support groups see Quality Driving Circles

Supportive driving, 145, 167-190, 212; see also Passengers; Positive driving

Acting "As-If" (Exercise), 127-129

as level three of emotional intelligence, 118-119

benefits, 118-119, 167-171, 183

(Chapter 8), 167-190

children, 157

definition, 167

Partnership Driving (Exercise), 185-189

philosophy, 176

prosocial thought, 118

shift from aggressive driving, 38, 70, 168-169

Supportive Driving Affirmations (Checklist), 179-180

techniques, 118

Surf rage, 32-33

in California; Hawaii; Newquay, England 32-33

proposed hate crime, 33

Surveillance of traffic see Electronic Traffic surveillance

T

TABLES

Aggressive Driving Behaviors in Young and Older Drivers, 212

Anatomy of a Road Rage Tragedy, 121-122

Common Driving Behaviors and the Percentage of Drivers Who Do Not Consider Them Aggressive, 48

Driving With Emotional Intelligence: Transforming Oppositional Symptoms into Intelligent Remedies, 130

Inner Power Tool: Acting "As-If," 128

Levels of Emotional Intelligence, 117

Objectives Emphasized by the RoadRageous Video Course, 204

Percentage of Men and Women Self-Reporting Aggressive Driving Behaviors, 58

Positive and Negative Driver Competence Skills, 123

Scenario Analysis – Newspaper Stories: Road Rage Shoot Out in Fender Bender, 205

State-to-State Comparison of Aggressive Driving Law Language, 232

Scenario Analysis of Teen Drivers’ Unrecognized Road Rage Behavior, 207

Tampa FL as one of worst cities for road rage deaths, 221

Tannen, Deborah (writer on interpersonal communication), anger as dominance method, 35

views on conflict and disputes, 28-29

Tape recorder for driver self-witnessing, 138; see also Cameras

Tappan Zee Bridge (New York City) electronic toll lanes, 266

Tavris, Carol (author of Anger: the Misunderstood Emotion) on Darwin’s Theory of human aggression, 35

Taylor, Moulton (father of the flying auto-mobile), 268

Technology clearinghouse on aggressive drivers, 225

TEE Cards (Traffic Emotions Education instruction tool), 202

San Antonio police use of, 234

TEE Card No. 30C6 (Scenario analysis), 205

Teenaged drivers see Adolescent drivers

Telephones see Car phones

Television programs

as cause of violence, 49-50

driving depicted on, 48-50

John Larson’s view, 49-50

Tennessee see also Knoxville proposed intelligent transportation system, 266

Territoriality

cause of aggressive driving, 61

driving stressor, 53, 61

in "parking lot rage," 85-86

Shrinking Your Emotional Territory, 124-127

Texas see also Beaumont; Corpus Christi; Dallas; Ft. Worth; Houston; Laredo; San Antonio

cameras to enforce traffic regulations, 247

road rage incidents, 95

Thailand see Bangkok

ThinkPad (IBM) for mobile office, 264

Thoughts, negative see Negativity

Witnessing Your Thoughts (part of Checklist), 141-142

Three-Step Driver Self-Improvement Program (Chapter 6), 133-150

changed feelings and thoughts, 168-169

Tinted car windows as contributor to sense of driver anonymity and isolation, 62, 93

Tips, driving, 107-108

Toledo OH road rage incident, 96

Toll lanes, electronic, Tappan Zee Bridge, (New York City), 266

Toronto, Canada roadside interventions to curb road rage, 233

Towson State University, MD research on horn honking, anonymity and hostility, 62

Traffic accidents see also Aggressive driving-cost of, statistics; Electronic traffic surveillance; Intelligent transportation systems; Road rage-cost of, statistics;

Traffic fatalities

adolescents, 191-192, 194, 211

at intersections, 248

causes, 23, 70

car phone use, 261

economic cost, 23, 213, 220-221

electronic surveillance to reduce, 247-250

gender differences, 58-59

identification of three types of highway

incidents making headlines, 75-76

National Motorists Association Foundation study on speed limits and highway safety, 241-242

red light running as primary cause, 247

statistics, 58-59, 69, 213, 221-222

adolescent drivers 191-192, 194, 211

older drivers 211

Philadelphia, 24-25

Traffic calming, 244-247; see also Speed Limits/Speeding; Traffic safety

benefits, 244

bicyclists, 245-246

controversy, 244-246

Institute of Transportation Engineers definition, goals, benefits of, 244-245

Manual on Uniform Traffic Control Devices (MUTCD) forbids stop signs for speed control, 246

Traffic congestion as stressor, 71-73

costs, 71, 72-73

most and least affected US cities, 72

solutions, 73

statistics, 72

Traffic fatalities see also Aggressive driving-cost of, statistics; Road rage-cost of, statistics; Traffic accidents

California, 192

costs, 220

due to aggressive driving, 221-222

due to red light running, 247

gender differences, 58-59

statistics, 221, 247

Traffic psychology see Driving psychology

Traffic safety see also Law enforcement, traffic; Traffic calming

California Highway Patrol campaign, 233

Citizens Against Speeding and Aggressive Driving, 251-252

Highway Safety Act of 1996, 224

Section 402 of the U.S. Code (state and community highway safety grant program), 224

Traffic surveillance see Electronic Traffic surveillance

Training

for car phone use while driving, 261-263

for ITS driving, 265, 268

for multitasking while driving, 258-270

for older drivers, 211

Transportation Research Board plan to curb aggressive driving, 224-225

TranStar (Houston intelligent transportation system), 266

Trigger Theory of Road Rage, 76-80

Type A personality aggressive driving risk, 56-57

behavior modification reduces recurrence of heart attacks, 80

U

U.S. Congress hearings on aggressive driving, 37, 196, 221-224

U.S. Department of State Consular Information Web page advice on aggressive driving overseas, 25-27

U.S. Department of Transportation see also Federal Highway Administration; National Highway Traffic Safety Administration

aggressive driving as highest priority, 228

Highway Safety Act of 1996, 224

intelligent transportation system plans, 265-266

National Economic Crossroads

Transportation Efficiency Act of 1997, 224

red light running, 1998 federal campaign against, 229

Secretary of Transportation’s highest priority – aggressive driving, 228

U.S. National Highway Traffic Safety Administration see National Highway Traffic Safety Administration

United Kingdom; see also England

Dangerous Driving Road Traffic Act of 1988, 24

University of California, Irvine, study on commuting stress and illness, 72

University of California Transportation Center commuting stress research, 61

University of Southampton, New Zealand aggressive driving research, 26

University of Virginia study on unreliability of vehicle photos on highways, 249

Unpredictability of driving environment, 52, 54-55, 73

as driving stressor, 54

Utah see also Salt Lake City

cameras to enforce traffic regulations, 247

V

Venting of anger, rage, 35

driving stressor, 54

harm to health, 61, 80-81

inhibition of as beneficial, 112

Iowa State University experiment, 81

justification for aggression, 111

Verbal Rewards for Good Passengers (children), 153-154

Verbal Road Rage, 89-91

Verbal Road Rage Tendency, Your (Checklist), 91

ViaVoice (IBM) speech recognition software, 264

Victoria, Australia intersection accidents reduced with electronic surveillance, 250

Video cameras see Cameras; Electronic traffic surveillance

Video games, Road Rage in, 50-52

Vigilantism, Automotive, 97-100

Are You an Automotive Vigilante? (Checklist), 99-100

Violence

as third of 3 levels of aggressive driving intensity, 76

computer games, 50-52

cultural norms, 28, 96

drivers against passengers, 182

intensity levels, 111-112

Megargee’s research on causes, 30

outcome of aggressive behavior, 145-146

past violence as predictor of future violence, 30

prison inmate classification, 30

television programs as cause of, 51-52

Virginia

aggressive driving law language, 232

cameras to enforce traffic regulations, 247

Visteon Automotive Systems (Ford Motor Co. intelligent transportation system), 248, 263, 264

W

War metaphors in driving, 29

Washington, D.C. 1 of 5 most traffic-congested cities, 72

Aggressive Driving and the Law symposium, 228

aggressive driving patterns, 46-48

cameras to enforce traffic regulations, 247

Capital Beltway Update on aggressive driving, 46-47

road rage incidents, 23, 97

traffic congestion cost per driver, 73

Washington, George, Rules of Civility, 36-38

Washington State see also Mercer Island; Seattle

aggressive driving law language, 230-232

Web-based Road Rage Survey, 57-58

types of drivers by type of vehicle, 75

Window-tinting in cars as contributor to false sense of driver anonymity and isolation, 62, 93

Windows CE (Microsoft) car computer, 264

Winning and Losing in the Driving Game (Checklist), 42-43

Wisconsin see also Milwaukee

cameras to enforce traffic regulations, 247

Witnessing self in traffic see Self-Witnessing in traffic

Witnessing Your Aggressive Driving (Checklist), 140-143

Workplace bullying, 33

Workplace rage, 32; see also Desk rage

anger management workshops, 61

Workplace Solutions (conflict management consortium, Red Hook NY), 33

Wrong Assumptions, Identifying (Exercise), 131-132

Y

Yahoo! (Worldwide Web search engine)

Ford Motor Co. collaboration for Web Access in cars, 264

YARR see Youth Against Road Rage

Young drivers see Adolescent drivers

Youth Against Road Rage (YARR)

signal for civility on the road, 172

Z

Zen driving, 177-178

Zimich, Larry (world champion cyclist) victim of sidewalk rage, 34

 

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ROAD RAGE AND AGGRESSIVE DRIVING
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